I am absolutely disgusted with the hotel it was awful in every way, when I entered in my room it was not only tiny & dirty but was too hot and room location was just next to the elevator. You can imagine the noise level of my room. wall is thin and hotel building looks so old, everytime our room... more

I've stayed here a few times and in different rooms. The rooms are clean, nice in decor and a good size. Breakfast isn't bad, just a continental so you get cereal, toast, croisants, fruit, yogurt, juices, tea and coffee and some jams and cheese etc... With the location and cost and what you get for your money this is a... more

This place is not worth staying in. Service is not existant. Place is reasonably clean but for the cost you can certainly get better. Breakfast is not bad but minimal. more

The web site showed it as a clean contemporary hotel. The reality was far from it. First room that we were sent to had not been made up so allocated another room which had a kitchen of sorts and the smallest bed space imaginable. Smelt of microwave meals and was not clean. Walls patched up with filler in places and... more

My husband and I stayed at this hotel recently for 7 nights. I would not recommend this hotel to anybody. The previous comments made were spot on. The only thing good about this hotel is its location in South Kensington, which was very close to everything including restaurants, grocery stores and the Underground. However, there are many hotels in this... more

Has a well deserved bad reputation, as i suppose many other 3star hotels in London. Little difficult to write anything totally original although I do think that some of the reviews are a little forgiving- remember these people are running a business and some things are very easy to correct i.e. very basic maintenance. Pro's are - Location, near tube... more

Smallest room I have ever seen in my life! No room for the suitcases. No security on our ground floor window, not that we were robbed but it disturbs your peace of mind. The blinds were broken. We had great warm weather while we were there which was great in general but in the hotel room there was no air... more

I stayed here with my mother for about a week when we visited London last April. We arrived at about 10 in the morning from the airport, check in wasn't until two but they tried their best to get us a room as soon as possible... I didn't have a good impression of them then, but it was my first... more

I booked this hotel thinking it would be a nice, affordable place in a great area. I knew the rooms would be small but I didn't mind. I actually stayed here over a two week period, broken up by a brief trip outside of London. During the first part of the stay, I was put into a first floor room.... more