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Plaza on the River - Club and Residence

5.0 of 5
18 Albert Embankment, London SE1 7TJ, England
Hotel amenities
Ranked #3 of 1,067 hotels in London
5.0 of 5 stars 421 Reviews
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421 reviews from our community

What travellers say about this hotel
  • Big Ben(11)
  • Bedroom suite(8)
  • Room service(8)
  • Very clean(5)
  • Short walk(4)
  • Chino Latino restaurant(4)
  • Lounge area(3)
Traveller rating
    338
    54
    15
    5
    9
Only show reviews for Family (99) | Couples (129) | Business (74)
Date Rating
Ge0rdie_Mark
Edinburgh, United Kingdom
Senior Reviewer
6 reviews
12 helpful votes
5 of 5 stars Reviewed 10 February 2012 NEW

I have stayed at Plaza on the River a total of over 20 nights over multiple occasions for business in the last year. I like the reception where you sit in an armchair for checkin and if at the right time of the day get offered a free glass of champagne. I have stayed in studios as well as 1... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
13 February 2012

Dear Edinburgh, It's our pleasure to ensure all our guest's is always leaving this hotel pleased and satisfied. The Team works really hard to ensure that we meet all our guests' expectations and appreciate the time you took to leave us such generous comments. Have a great week and we meet again soon. Kindest Regards Albert van der Westhuizen Resident... More

Diane L
Paris, France
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

I've been at the Plaza on the River Hotel during a business trip. What a great place to be ! A real appartment with all the comfort you may need, a charming and very professionnal team to take care of you, a good restaurant/bar .... what can I add ? Just that I'm looking forward to go back there !... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
13 February 2012

Dear Paris. Thank you for your Trip Advisor comments and also staying with us while visiting London. We are looking forward to welcome you back in the near future and enjoy Paris. Kindest Regards, Albert van der Westhuizen Resident Manager More

hoxtonbabe
London
Senior Contributor
25 reviews
24 helpful votes
3 of 5 stars Reviewed 8 February 2012 NEW

I stayed here as part of my son's birthday treat. I usually stay at the County Hall park plaza, but chose to give this a try as it is more of a apartment rather than a studio in PP county Hall so would mean greater space. I had emailed a few days before arrival about my so's birthday and if... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
13 February 2012

Dear London We appreciate your comments however Plaza on the River Club and Residence accommodate families, however majority of our clients are corporate guests. I can understand your disappointment with not having balloons, ice cream and goodie bags but we are not Park Plaza County Hall and what works for other hotels doesn't always work here. My Team informed me... More

Ulabomboola
1 review
5 of 5 stars Reviewed 8 February 2012 NEW

Just returned from the plaza on the river , all we can say is another fabulous stay , this time it was with my girlfriends , we were celebrating a birthday , we were upgraded from a studio to a great huge one bed apartment , they had left us birthday chocs , these little touches you remember and makes... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
10 February 2012

Dear Girlfriend, It's been snowing recently and the heating system has been controlled to support drastic weather chances but I'm glad to read you and the girls’ sill had loads of fun. I'm also happy and really blessed with a Team to support me and ensure guests like you had these experiences. Have a great weekend. Kindest Regards, Albert van... More

Mtoney
1 review
5 of 5 stars Reviewed 7 February 2012

From the moment you pull your car into the the entrance you notice the helpfulness of the staff on site! The hotel was easily accessible and had all the necessary amenities! Even though it was our first time staying at the hotel the staff made you feel like old time returning friends..... It really did make you want to stay... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
10 February 2012

Dear Mtoney. Thank you for your positive comments with regards your experience and having to deal with my Team directly. I'm very proud of my Plaza on the River Team and it shows in everything they do on a daily basis. We are always so please to read comments where guests were made feel that they are a part of... More

Gary E
Southend on Sea
Reviewer
3 reviews
3 helpful votes
5 of 5 stars Reviewed 31 January 2012
3
people found this review helpful

I was upgraded from an open plan to a one bedroom suite with a balcony overlooking the River Thames towards Parliament and the London Eye. Suite comprised of a dining/living room, bedroom and bathroom, all very modern and very comfortable. The suite was fantastic and I would not hesitate to stay her again. More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
2 February 2012

Dear Southend on Sea. Thank you for taking the time writing on Trip Advisor. We are looking forward to your next stay and wish you an enjoyable weekend. Kindest Regards Albert van der Westhuizen & Team Resident Manager More

Mitch F
Chelmsford, England, United Kingdom
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

We've just returned from spending a weekend at the Plaza on the River. From Arrival to Departure nothing could be faulted, Great and welcoming staff, Unbeleivable suites with fantastic views over the Thames. A great location within easy walking reach of all the excitement of Central London but just far enough way to be quiet and relaxing. The restaurant Chino... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
3 February 2012

Dear UK Thank you for your lovely comments on Trip Advisor and we are lookin forward to welcome you back. Please do contact myself directly when you do visit London again. Kindest Regards Albert van der Westhuizen Resident Manager More

Sdkeena
1 review
1 helpful vote
5 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

Wow for location, wow for accomodation, wow for breakfast and service. Walk out of hotel and look to your right over the Thames to view Houses of Parliment. We had a two bed suite which was brilliantly laid out with a sitting and dining area, 3 TVs even fresh milk in the fridge and loads of toiletries i.e. Toothbrush and... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
1 February 2012

Dear Sdkeena. Thank you on your "wow" response and positive feedback. My Team are looking forward welcoming you back to your next visit and wish you a wonderful week and great weekend. Kindest Regards, Albert van der Westhuizen Resident Manager More

Tquinta
Buenos Aires
Senior Contributor
21 reviews
16 helpful votes
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

Just came back from staying 6 nights with my kids at the Plaza on the River. We stayed in a River View One Bedroom Suite and breakfast was included in our rate. The hotel is located on Albert Embankment, 4 blocks north from Vauxhall Station, and 15-20 minutes (walking) to the Westminster Bridge. The area is quite dead specially at... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
29 January 2012

Dear Buenos Aires, We would like to thank you for your comments and I will ensure the Team gets your feedback posted today. I do respect your comments with regards the location however I'm sure we have guest's visiting the London Eye, Aquarium and British Museum enjoying the 10 minute walk each way from the Plaza on the River. The... More

Jesse H
Palma de Mallorca, Spain
2 reviews
1 helpful vote
3 of 5 stars Reviewed 27 January 2012

Plaza on the River: This is not a 5 star hotel! My wife and I travel quite a bit to the UK, and we fly coach so we can stay at 5 star hotels. Being I have stayed at five star hotels in the UK such as the the Savoy, and the Four Seasons in the past, and being I... More

Was this review helpful? Yes
Plazaontheriver, Manager at Plaza on the River - Club and Residence, responded to this review
6 February 2012

Dear Jesse, Thank you for your comments however I'm very surprised in your response on Trip Advisor after you've written in person to the Regional General Manager who listened and agreed on a compensation. You thanked him for his "professionalism and understanding!" and decided to still post your negative feedback on line? I'm not sure why a guest like yourself... More

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Plaza on the River - Club and Residence Also Known As

  • Plaza On The River
Address: 18 Albert Embankment, London SE1 7TJ, England

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