Firstly the website is a nightmare - ended up writing the address down for the Shaftesbury Hyde Park - not the Shaftesbury Hyde Park International. Ok - my own fault but very weird having 2 hotels in the same chain called such similar things. The room was dated and naff looking... The bed was comfy and everything adequate but just... more

2 minutes from Bayswater tube and about 4 from Queensway. Check-in quick and curtious. Room very nice but small but what do you expect - it's London. Breakfast excellent. All staff were very polite. more

From 29 October to 1 November 2009 I stayed in the Shaftesbury on Surrey Gardens in room 315. In over 30 years of traveling I have never been to such a hotel lacking in every area in London. Yes I have stayed in the Savoy and hotels of the same level as well as hotels where the room left you... more

The position of this hotel is absolutely great, being one street away from the Bayswater Tube as well as many supermarkets, souvenir shops, restaurants, cafes etc etc. Just great. It was walking distance to Kensington gardens and palace and hyde park. On the down side was the size of the Deluxe Double Room. We had 2 large suitcases and hand... more

I was looking for a hotel close to attractions but in a calm neighborhood. This hotel is perfect, you have 1 bus station just in front and 2 metro lines 5 minutes walking. You can easily be in Oxford street in 10 minutes. One block from the hotel there is a street full of stores, restaurants and supermarkets that Open... more

Tube station only abotu 100 metres away. The room was clean and modern. The shaving point had no power - I was told most rooms in the hotel don't have a working shaver point. Excellent location and excellext value for money. I skipped breakfast and got something "on the hoof" from local shop. more

We stayed here for 8 days the first time and then 6 days (a week later). We found the staff to be very helpfull and proffesional. The breakfast was excellent and was included with our internet booked price. The location was 100 meters from 1 tube stop and 250 meters from another. It is only 200 meters from a bus... more

We booked on-line and couldn't believe what a great deal we could get from a hotel in Bayswater. I made a mistake in part of my booking but the staff couldn't have been more helpful in sorting it out. The staff were incredibly efficient but not overpowering. If extras were needed they appeared within 2 minutes. The situation was perfect.... more

I booked to stay at the Shaftesbury Hyde Park International hotel 24 hours before travelling. Because of this I was lucky enough to get a "last minute" price. The room I stayed in is normally £395 per night but I managed to find a deal that meant I only paid £55 for the room. I was very happy with the... more