This is a smart-looking hotel, in an excellent location, with very large, clean rooms BUT ... they charge £15 per 24 hours for in-room internet connection. I would expect any good quality hotel to provide internet connection free of charge - in this age, it's like charging extra for hot water. And if you must charge, then make it more... more

Firstly, may I say 'WOW'. The hotel certainly does look fab both from the outside and on the interior. Hilton really have gone to town with this new hotel. However, I do believe the staff and management are hiding behind this wow factor and not providing 'great service'. Long waits at both dinner and breakfast meant we were late for... more

My wife and I were attending a two-day concert at the Tower of London, so we thought this Hilton would be the perfect spot, being just across the river. We were very, very pleased by our choice and plan to go back again as soon as we're able. We used Hilton Points to book the room. We were able to... more

I have stayed here repetitively on business solely because of its location, which is right nearby where I need to be while in London. The rooms are always clean and there usually have been plenty of staff on hand at check-in and check-out, offering to help with bags and anything else. The lobby area offers lots of seating and is... more

This was our first trip to London. We stayed here for a weekend before traveling to other parts of the UK for business. The rooms are very modern, yet comfortable. The location of the hotel was excellent, a short taxi ride to all points of interest. We had such a limited time that we did not take public transportation, but... more

I echo all the other good reviews of this hotel - it's only a few minutes' walk from London Bridge mainline and tube stations and right next to the river. As it was a special occasion we had been upgraded and also received a lovely chocolate cake in our room. There was complimentary bottled water and a small bottle of... more

stayed for two nights and im so glad we picked this hotel,on arrival we were upgraded to a deluxe room.fabulous room very comfortable bed,every touch you would get in a 5 star hotel.staff were excellent ,concierge staff were great.we had drinks in the bar on the friday night and it was a lovely relaxed evening with great service.breakfast was also... more

My wife and I stayed for 2 nights (mid Oct 2009). Got the hotel through Priceline at a very reasonable rate. Got a free upgrade when we checked in! Hotel was extremely clean, staff excellent. 3 minute walk to nearest tube station, although we preferred to walk over the bridge (take in the views) and get on at Bank. This... more

I stayed here for 2 nights at the weekend with my 6 year old daughter. We were away for a girlie weekend to do the sights and see The Lion King. On arrival at the hotel I was advised that we had been upgraded to a Delux Twin which was a lovely start!! The room was fabulous and we both... more