My husband and 2 18-year old daughters stayed at the NH Kensington for 8 nights. The hotel is conveniently located near the Earl's Court tube station and the facilities were clean and modern. However, there is very little service included in the rates. We requested 2 twin rooms near each other weeks before our trip, but we ended up with... more

We paid $78 a night for this hotel through a particular blind bidding website. The service was great and the room included a number of thoughtful touches. For a hotel conversion from an older building the room was spacious and very modern. Breakfast is free for some guests but I think for those on low rates we are excluded. I... more

We found the room to be a good size for a European hotel and very convenient to the Earl's Court Tube. The room was clean and very quiet. The shower was amazing - hot and 5 shower heads, perfect after a long day of seeing the sites of London. Our only complaint was that we didn't find the staff particularly... more

We stayed at the NH Kensington for 2 nights - Friday and Saturday leaving on the Sunday. We booked in and had a great room on the 6th floor (608) but when we returned from our night out we fidn water dripping through the ceiling in the bathroom. Phoned Reception and they immediately switched us to a suite without any... more

I booked this hotel with Venere.com at a promotion rate of 187pounds(prepaid) for 2 nights. It wasn't exactly very cheap but the room and decor showed the value. I was misled by the directions given on Venere which placed this property near to Gloucester Station. Take into account my bad orientation to be fair, i managed to locate this hotel... more

We enjoyed a nice stay at this hotel on our recent European trip. This hotel was the first stop for a 2 week tour of Europe. We had a very clean room that faced the street. There was basically ZERO street noise even though the street is very busy. The bathroom was spectacular and was probably the best we had... more

As others have stated, it's a good base location. However, the rooms are very small, and the hotel staff is indifferent. They barely spoke at check-in, and never even looked up as we walked through the lobby during our stay. I emailed several weeks in advance to ask a question about whether or not it was possible to get to... more

Stayed 1st week of June for 1 night Arrived late at 22.00 reception could not find our reservation and wanted to charge my credit card £590 for 2 rooms. They struggled to understand what I was saying as their english appeared limited. The room was clean and excellent with a flat sceen TV but only 2 milk cartons left out... more

I made my paid-in-full reservation 2 months in advance, but when I arrived at 11am I was told that they are overbooked and cannot accommodate me. As I was waiting to speak to a manager several travelers arrived and were accomodated. The reason they decided not to accomodate me was because I made my reservation through priceline, and paid less... more