Fawlty Towers with John Cleese must be a 6 star hotell compared to Normandie Hotel. I recommend all other tourists to London, even my worse enemies, never to walk through the door at Normandie Hotel. Rude personel and a VERY low standard. It is not a hotel. Bed & Breakfast is a better description, or even just a bed, as... more

Now be warned. This is truely for backpackers who want to waste their money. I am not a backpacker and chose this decaying box because of the recent reviews. I arrived afternoon and raining. It tock a very long time for someone to answer the door. Yes they had my booking, 50 pounds you must pay. I had already paid... more

We had a very bad experience with this hotel. The staff was very rude and very unhelpful. When we want to cancel our stay, the owner came and started talking very unprofessionally and rudely (his way of talking to us was very annoying and noisy!)!! The breakfast was very bad.!! It included baked beans(in the morning!!), bread, jam, and tea!!Nothing... more

We booked this hotel at least 4 months in advance, it was the last night of our 2 week holiday. We are 2 couples and arrived at the hotel approx 2-pm. Upon arrival, we were told our rooms were allocated in other hotels - 2 separate hotels. We asked them why this was so and asked to at least be... more

My husband and I got a room downstairs(room 1), which was tiny, I could not even open my suitcase on the floor!!hardly any place between the beds.The bathroom was so tiny!!The whole room had a very dump smell, nice view to a dirty wall, the window had no lock, so anyone could open it from outside(there was a tiny back... more

Well after reading so many bad reviews about this hotel I have to say it didn't live up to expectations. We had a terrible journey down from the North of England (7 hours on a train), so didn't arrive at the hotel until 1.30 in the morning. The staff were very courteous and even offered to get us something to... more

a nice hotel near the tube paddington. we had 2 double rooms at third floor(no elevator) clean rooms but old. And english breakfast egg,bacon,beans . nice stuff.cheap!!! Linda more

My boyfriend booked this hotel as part of my Christmas present and he felt truly awful for it! We arrived at the hotel at approx 2pm to be told that our room was just being cleaned so we had a short wait. Once we were shown to our room we were immediately hit with the a damp smell and coldness... more

Our room was very small with no kettle, biscuits, welcome leaflets, shampoo or anything, which one would usually expect in a 3 star hotel. It was very cold, I could not even have a shower because the bathroom was absolutely freezing and dirty - luckily we were only staying one night! The worst part of the stay was when a... more