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Normandie Hotel

3.0 of 5
96 Sussex Gardens | Paddington, London W2 1UH, England (Bayswater / Notting Hill / Lancaster Gate )
Hotel amenities
Normandie Hotel
Ranked #358 of 484 London B&B and Inns
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105 reviews from our community

    Trip type
Traveller rating
    4
    15
    20
    21
    45
Date Rating
Broadbeach, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 April 2013

We stayed one night in a twin room, room was very small but adequate and warm on a very cold night. The bathroom ould do with an update but is clean and functional, the breakfast was first class as was the parking both included in the price and only 5 minutes from Marble Arch.

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1 review
4 of 5 stars Reviewed 24 February 2013

We Arrived late,but the member of staff was most welcoming especially to my small daughter. Room was just what we wanted, clean, tidy and a great base for our 3 night stay. We were exhausted by nighttime after touring London and very much enjoyed coming back to our family room and relaxing with a bit of tv in the evening.... More

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Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 November 2012

Turned up at the hotel full of concerns as to what some other people had written about it. First impressions not great as the receptionist could not work the terminal for our credit card. However once we had lugged our suitcase up the 57 stairs to room 14 to drop off our baggage we started to relax. The hotel is... More

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Portland, Oregon
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 30 September 2012

I picked this hotel because of its location--and that is really the only good thing about it. The rooms are rather run down and over filled with furniture, beds are uncomfortable and everything seems flimsy and half-done (I can only imagine how bad it was before the renovation). I was traveling with a friend, so we booked a room with... More

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London
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 14 August 2012

Was this review helpful? Yes 2

Review collected in partnership with Easytobook.com

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 3 July 2012

Dismal foam on spring mattress single for 70 pounds was a joke; front desk said they couldn't' take credit cards because all machines were broken and demanded cash; rooms w/peeling paint and dirty floors. AVOID this! Sleep in the street! NO wireless internet.

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See 5 more reviews by Lawrence B for London
Andy M, Owner at Normandie Hotel, responded to this review
26 July 2012

The wireless internet and the line for the credit card machine were affected by the company digging immediately outside the hotel which was way beyond our control. The floors are not dirty as the carpets were recently steam cleaned and none of the rooms have peeling paint. Neither could I find a bed with dismal foam as all our beds... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 June 2012 via mobile

The Normandie hotel is well placed and have a friendly staff base but this in no way makes up for the lack of everything else. The rooms are clean but dated and there are no drinks! What are people supposed to do! Went out as didn't want to drink from the wc basin! The place was supposed to have a... More

Was this review helpful? Yes 1
Andy M, Owner at Normandie Hotel, responded to this review
22 July 2012

The hotel was refurbished in the winter and the beds were replaced ready for the summer and for the Olympics, as it is every winter during the quiet period. Unfortunately, rooms get damaged quite quickly in all hotels and I apologise if you were put in a room that had not yet been refurbished or recently damaged, before we had... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 21 May 2012 via mobile

I booked a room for 2 nights. We checked in and kept our stuff and went for shopping. After coming at night we aee they gave our room to someone else by mistake and took all our luggage our to reception without asking. They did not even return the payment atlast being as a tourist I could t do anything... More

Was this review helpful? Yes 3
Andy M, Owner at Normandie Hotel, responded to this review
12 June 2012

You asked to be moved lower down. So I did so. I returned for one night despite the 2 nights’ minimum restriction. More

hexham
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 April 2012

Were do i begin, i have just spent 2 nights in (room 8) here and the minute i walked in i should have known! i wish i had asked to see the room before i payed, sink, toilet holder, plug socket were coming off the wall, toilet seat not secure, curtains hanging off rail the furniture was old and grubby,... More

Was this review helpful? Yes 1
Andy M, Owner at Normandie Hotel, responded to this review
22 July 2012

Are you sure it was room 8 at the Normandie, as I regularly check the rooms and have never seen anything that you are complaining about. Our maintenance man checks the rooms 2 or 3 times a week and repairs any slight faults in the room. The floor boards have never creaked as all the flooring in the building was... More

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Additional Information about Normandie Hotel

Address: 96 Sussex Gardens | Paddington, London W2 1UH, England
Region: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate 
Amenities:
Free Breakfast
Hotel Style:
Ranked #358 of 484 B&Bs / Inns in London
Price Range: ££
Hotel Class:3 star (3*)
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Normandie Hotel
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