My wife and I stayed at 81-83 Inverness Terrace. After a long flight from Australia we had to wait almost half an hour to get served at the reception. As I discovered the reception is a shambles even when there are not many people waiting! The reception staff were friendly enough but incredibly inefficient. After walking down the other end... more

We travel with 1 toddler to London for family wedding so we use the apartment for night sleep only. When we book the place we already warn ourselves for the worse that can happen since we read all awful reviews. We book for double family suite room for 2 night and we got 2nd fl with 3 big luggage and... more

My wife and I had the misfortune to stay 22 nights in 15/9 Talbot Square, having booked through London Choice. Do not beleive their website. We had been allocated a studio apartment at 8 Craven Hill but on arrival at Inverness Terrace, we were told we had been re-allocated. The room contained no comfortable (couch) chair, the fire alarm sounded... more

Oh my lord - where oh where do I start? How about the positives before we really get into this because it's going to get ugly. The location - fantastic. Bayswater is a nice suburb with plenty of restaurants and shopping around, and a few pubs. Close to two tube stops giving you access to three tube lines all up.... more

I have stay at the hyde park suites service apartments once again but this time with 2 friends from italy we all booked a room each because we dont like to share a room or sleep in sofa bed the studios are no huge but they comfortable and clean and in a good location whit every thing we need as... more

This apt was awful and the service was very poor and I would not recommend them to anyone. We traveled with a 4year old and a 3month baby. . Firtly the lift was broken and we were on the 3rd floor. My husband had to lift all our luggage up. He also then had to battle everyday bringing the pram... more

We had two rooms at Hyde Park Suites (Gold level rooms). After reading some of the reviews here, I was a little nervous but the rooms were acceptable. Nothing fancy, but each had a reasonably comfortable bed, small table, apartment style kitchenette and an ensuite bath. By central London standards, the rooms were a little larger than hotels. Hyde Park... more

We have not stayed in an apartment/room as bad as this. For 80 pounds per night, we expected more than a tiny basement room with a creaky argos bed and a tv that showed 100+ non-english channels. The bathroom was small and the electricity went out on our final night so we had to shower in the dark. We were... more

These apartments are grossly misrepresented by the images on this website. We expected a four star standard apartment, yet, I would go as far to say, that what we arrived to was more reminiscent of a junkies bedsit. I was greeting by the friendly face of reception and told very sternley to SIT DOWN, a charming welcome, he was incredibly... more