We spent 2 nights at this hotel, complained about the shower, ripped towels and no air conditioning, which they should have if they have stated it on their website, we were told by a member of staff they you can only have heat coming out in the room, as it is winter. The shower had mauld and brown grouting on... more

The main problem with this hotel is the attention to detail. It's a shame because the building is a nice old London town house, not far from the tube. The area is quiet and nothing to talk of, but there's nothing wrong with it. It's a bog standard boring family area of London! But it is a safe area which... more

We stayed here for one night - it cost £150 and I'm not really sure what we got for that. It's pleasant, the staff are friendly and the rooms are clean and nice but to be honest it's double the price of something like a Premier Inn and it's not double the quality. It's by no means bad I just... more

We spent the whole weekend at Cleveland Square Hotel not expecting much of it, but I must say what a hotel!! When we arrived to the hotel we thought it was a conventional old London house refurbished to be a hotel, and as soon as we entered to the main reception we couldn't be more surprised: Very elegant entrance and... more

Near Paddington Train Station and both Queensway and Bayswater Tube stops. Very convenient and helpful when one or the other tube lines are congested or closed and getting to and from Heathrow. Quiet area, yet only 3 blocks from amenities. Updated, yet quaint. Helpful, courteous staff! Seven days, 2 rooms for 4 adults, very inexpensive. Kitchenettes saved on breakfast and... more

Cleveland Square Hotel - Beautiful building, great location sadly they were the high points. Now i should say i stayed in spaces hotel the pervious week so my expectations were high as around the same price. back to the Cleveland - the entrance is beautiful... the staff very warm and friendly couldn't do enough to help. i had paid for... more

Very cleverly photographed on website- be prepared for a 'cosy' room, even though we upgraded to a better room. Staff etc were pleasent. Quite good value for money location wise- however i would like clean bed linen!! ensuite small, kitchenette good. more

Stayed 2 nights here. Was reasonably convenient, close to Bayswater and Paddington. Just don't understand why they have 2 burners but not a saucer or a frying pan to cook or fry an egg. You have to be a microwave wizard. Would have helped if there was an electrical socket where the kitchenette was. Has to take the toaster and... more

I found the shower water on offer in the morning was cold only. A little frosty, I asked reception to sort it out. The situation was the same the next morning. On checking out, the manager seemed to think that was perfectly ok. Seems a pricy place for this level of service. more