The reception and bar area were welcoming, the lift needs a little updating, having said that the room was clean and represented value for money if a little small. Good location near to museums and portable air con unit in the room did the trick. more

Booked this hotel at the last minute, thru Hotels.com and, as always, based on good reviews from fellow travelers on TripAdvisor. The location was great, being 2 blocks from the metro. The room was clean and a good size, compared to the room we had left in Paris. Our rate did not include breakfast so we can't evaluate the food... more

For a recent 4-day stay in London, I made all arrangements for a party of six. The stay was delightful. Booking the 3 rooms on their website was easy and painless. There was no uncertainty as to the rates or what was included. The hotel, on a street lined with Victorian-era townhomes, is beautiful and very comfortable. The hotel staff... more

The location was good, although a bit noisy at night at times from people talking on the street. London was having a heat wave while we were there. The room had a small air conditioner, which was also noisy. The room was small, but clean and comfortable. Continental breakfast was adequate, with good service. The small elevator got stuck several... more

We found The Gallery Hotel, South Kensington a lovely hotel. Clean, quiet and wonderfully located. Rooms were comfortable and clean. Staff were polite and attentive. My only quibble would be that there is no distinct bar area/service. more

Every now and then in my travels, I come across a hidden gem that makes my traveling experience that much more enjoyable. On a recent visit to London I found such a gem in The Gallery Hotel. From the intimate setting to the central location to the charming and attentive staff, I felt very at home at the Gallery. I... more

The room for 4 star was unacceptably / rediculously small. We stayed in the room for a week, and upon first seeing the room asked for a larger room. We were told that all the rooms had a similar layout and were identical in size. The internet in the rooms and business centre did not work for the entire week... more

We stayed 4 nights in two room on the front and after reading reviews about noise from a club across the road we were apprehensive . However it was fine - the street is one way with very little traffic and the noise from the club was minimal - a few loud people on street but not too late and... more

We stayed in the Gallery for one night last weekend. There is a very loud dance club on the street that you will get to listen to until the wee hours of the morning. That would have been fine, had it not been for the "wet /urine/pet" smell in the room, the HORRIBLY dirty quilts on the bed, the mattress... more