We got a double room for £65 per night which is pretty cheap. The location is good (right near Paddington Station) but that's about it. The place is pretty run down, no lift, old carpet, broken toilet seat etc. We were woken in the middle of the night by someone shouting and swearing in the reception downstairs which continued for... More

Can't believe we paid £80 for a twin room (we booked for a double but when we arrived a twin was all they had). Check-in was at 1pm, apparently. We showed up at 12.45, the door was locked. Two guys waiting inside let us in, we all waited until 1pm, finally I rang the bell again, heard someone shuffling around... More

I'd like to add my voice to the other reviews - this is an awful hotel, not even worth the seemingly low £45 I was charged for a single room. The room was TINY, just big enough for a double bed and a small table. My room actually overlooked a tube platform, so the noise of the tannoy and the... More

Okay, it's not the ritz but the location is next to paddington station and near Hyde park. I've been staying there for business for a year and find it clean. Agreed, a few of the reception staff don't speak good English which can lead to some confusion so please call again before your journey to confirm booking details. 8/10 times... More

wow where to start... we booked the hotel room over the phone for 2 nights, gave them our name and phone number and a credit card to hold our reservation, we were then told we were fine just to show up on the date. upon arrival the front desk lady barely spoke english, she had no idea who we were... More

Absolute shambles! booked in advance agessss before new years gave them credit card number and our name and address and was told thats fine see you new years eve, rang again new years eve to tell them we were on our way and they turned around and said we have no recollection of your booking EVEN THOUGH THEY TOOK OUR... More

How they even call this a hotel? It's the worst place I've ever stayed. They put me on the top floor and there is no elevator. I wonder if my room was ever cleaned. Please don't stay here as there are lots of options near Paddington train/tube station.

I'm American and had a six hour flight in order to get to the UK, but when I saw this hotel I wanted to turn right back around and see if I could get a flight back that night. I feel skeezy just looking at the bed, the desk wobbles. Free WiFi is a joke because I MAYBE can load... More

room very basic. carpet stinking and smelling. shower cracked and mouldy,only 1 shower door. didn't need it anyway as there was no hot water. At breakfast member of staff did nothing but blow his nose and scrape his throat. same dirty t-shirt that he worn the day before. French fella was sleeping in the lobby 9am guy on reception gave... More