Bad points - rude and dirty staff -really dirty -awkward building with no lift -there were vermin in the rooms! -the tv didn't work -the cleaners wore dirty clothes and slippers -extremely small, unclean breakfast room -the breakfast was horrible, no variety and left out all morning I really could go on an on.. seriously do not stay here it... more

The location was great, very close to the Tube and in a nice little street. But that's the best to be said about this hotel. Absolutely no ambience and certainly not designed for the comfort of guests. No lift, and no assistance from staff. So its a right pain dragging heavy bags up steps. Our room was so small, there... more

I've stayed there 3 Nights and nothing went wrong, except for the fire alarm which went off late in the night, I was told for faulty reasons. more

I have been in this hostel first in october 2008 and then in January 2009. The main problem is that for the same price, you can have two really different rooms, that is explain the differences concerning the customers point of view. Barkston Gardens is a really nice street, close to the underground, which is great for tourists as well... more

Our experience with the St. Mark Hotel started off badly but ended ok. When we arrived we were told that there was no reservation for us. There was a misunderstanding with our credit card and instead of trying to contact me about the problem they did nothing. As the man at the check-in desk said "I thought it was a... more

My regular Earls Court area Hotel was booked last weekend, so I did a search and found this one as a replacement. Their website accepts American Express cards as a form of deposit, but when I checked in I was rudely told..."we don't accept that card, do you have a debit card?" I replied NO, and asked why the website... more

The time I was planning to book a hotel in Earl's court, I was scared of the comments I've read which I don't think it's helpful to evaluate this very nice hotel. First of all, the staff were helpful, they asked me which floor I like and they offered helping me with the bags as I'm less abled. Their welcome... more

The St Marks Hotel has a few positive aspects: very close to Earl's Court Road tube station and in a very quiet road - yes, and it was relatively clean! All the rest is terrible: our twin room (#7) was very (really very) small. To reach the second bed was an artistic maneuver. There is almost no space for luggage... more

On the last night of our stay there was vermin in the bedroom meaning my daughter was unable to sleep. The breakfast staff were extremely rude and the room that it was served in was the size of a cupboard with only 16 chairs to feed 27 rooms before half 9. There was a meger choice of food with only... more