The hotel is in a good area, close to paddington station, Hyde park, Oxford street. I choose this hotel for the good location, but i was surprized haw nice and clean it was. Check in was very quick and reception staff gived me all the indications that i needed, they were very kind and pleasent, with a nice attitude.Room was... More

I stayed in this hotel for 3 nights, and I enjoyed my stay here. The hotel is nice and clean, every day the housekeeping staff was cleaning my room. When I needed help with indications , reception staff was very helpfull and nice, smileing all the time and haveing a pozitiv attitude. I will defenetly come back and I will... More

Stayed here for a business visit. Neat room with warm welcoming staff. Mordern bar with a cool bar man serving drinks makes more enjoyable. " NO WIFIs IN ROOM" but have a broadband connection. Cannot expect more at a price of 69. More

Nice size room, clean, quiet with tea and coffee/bikkies and shower gell etc provided. Radiators are not used, you had to put the air con on to get heat, but we didnt mind, but you can see how other people might find it annoying. Bathroom spotless with under floor heating which we think was set to turbo.....if you leave the... More

Not so bad but definetly some issues. Comfortable bed and nice modern decor but very limited space. Breakast was delicious but the food in the bar not the best. Location is great few minutes walk to Paddington and easy to navigate around on the tube to most popular sights from there. The walk with large suitcases from the station might... More

I have read some reviews here which did not favor this hotel but I thought I will try it my self. To start with, the location is excellent. Just 3 minutes walk from Paddington station. You can find plenty of Halal food restaurants around. with one hour walking distance you can go to Edgware road, mabel arch, Hyde park, Oxford... More

This is certainly one of the worst hotel I have stayed at in London in terms of service. I read several reviews prior to booking the accommodation at the Shaftesbury which hinted the hotel wasn't very good, and I regret not giving greater consideration to these sentiments. THE BAD - Someone at the hotel distributed information about my booking to... More

My father in law had booked 2 rooms; one for him and his wife, one for me and my other half here for 3 nights. He booked before telling us so I had to quickly check it out, the location was ideal but after reading many other reviews I felt the rooms could potentially be too small for them as... More

Booked to stay here and forgot to inform the hotel that it was to celebrate our engagement !! I emailed them a week before arriving to ask if they would offer any upgrades etc? Upon arrival we were shown into our clubroom with fresh fruit and flowers and a bottle of wine all free of charge, also had complementary breakfast!... More