We stayed for 3 nights as the last leg of our European holiday. Exellent location, specially if you are leaving Sunday early morning and the only way to get to Heatrow is the Express! It get there in 14 minutes. 3 minute walk to Paddigton train station and 2 .5 minutes to the Underground! Clean rooms, comfi beds great new... more

We had to stay here for a night after our flight was canceled and all other hotels with good connections to Heathrow were full. Room was barely big enough for a small bed, everything was worn or broken, there is no air conditioning and you can't open the window for more than few centimeters. Staff didn't seem to know what... more

We stayed in this hotel for 4 nights in May and are very happy with it. Minutes walk to Paddington station: easy to access bus, tubes and Heathrew Airport Express. Big and clean room on top floor with kattle, coffe and tea. Free internet. Highly recommended! There is another hotel in the same street called "Shaftesbury Premier Hyde Park Paddington"... more

The rooms are modern and clean.The tiny , stuffy, hot rooms can be forgiven. However , the atrocious service we received from the staff was the worst we have ever experienced. Pipes clanging at 6am and 2am - the second time we demanded to move and they downgraded us to a worse room. We had to drag our bags all... more

Yes it's true the rooms are tiny, especially based on American standards. However, the rooms are clean and modern with very comfortable beds. Those willing to pay top dollar will no doubt get a larger room closer to the cities highlights. If your traveling on a tight budget the Shaftesbury Premier Hotel London Paddington is a good choice. It's within... more

We booked this hotel as the last leg of our trip. We had been in London for 3 days and stayed at the Thistle Marble Arch (fabulous hotel - a great choice) and then been to Paris for 4 days. We booked the Shaftesbury for our last day in London before we were to fly home. We arrived and got... more

This hotel is ideally situated on Shaftesbury Avenue, directly across the road from Chinatown and in the center of theatre land. Staff were friendly and efficient, the room was clean and well fitted out - but it was the smallest room I have ever stayed in - from the fire exit card (see photo) I think it must have been... more

I booked this hotel for my daugher's and my trip to London based solely off of other TripAdvisor reviews. I looked at several hotels in the area, and the reviews of this hotel were the best, so I booked sight unseen. I could not have been happier with my choice. We arrived in London on the morning of Friday, March... more

£90 for one night for a supposedly 4* hotel....very old fashioned decor in main bedroom which was absolutely tiny - would probably suit a singe, but far too small for 2+ people. The bathroom was finished to a high, modern standard though with great shower. The room did have a very nice plasma television fixed on the wall but seemed... more