Booked as part of deal including train travel. Have stayed in the area before which is a good location-plenty of shops/pubs/restaurants and very good tube access. Would not stay here again however. The "apartment" was very small and basic. No satellite tv and kitchen equipment minimal-no washing up liquid or tea towel provided. Not conducive to a night in after... More

There is nothing 'executive' about the place. Next to the hotel, is a hostel, the residents of which will keep you awake with loud drunken rantings. Ditto with partying guests who might be resident at the hotel The reception area feels like a hostel, with tourist residents huddled close together to use the free wifi which is only available in... More

The first shock was on arrival when I wanted to pay by credit card I was charged 3% the booking site (booking.com) made no mention of this surcharge and the receptionist basicly said pay it or find somewhere else but we will charge you for the first night. I was given a room in the basement which was very hot... More

Location perfect, between Bayswater and Queensway underground stations. Perfect for Hyde Park, Kensington Palace etc., Absolutely avoid basement room B06 as it is so noisy it's ridiculous. You may as well sleep on the road! Room adequate. Clean, nice bathroom. Perfect for one night but no more. Very basic. Reception staff left a lot to be desired but when extra... More

This is an apartment hotel for someone who just needs a bed for the night. The rooms are scruffy with woeful cheap furniture and staff who seem incapable of doing anything to help you when you ask for improvements Its almost as if they say "what do you expect for this price" I was very depressed to have to stay... More

I will not say any thing that I get disappointed from the hotel.It is the worst ever in my life and the worst is that is not fair with the web site and try to reserve on a floor because the most of the rooms is at the ground floor and even better in the basement that it was mine.... More

We booked a suite and the definition is a set of rooms designated for one person’s or family’s use for a particular purpose or a series of connected rooms used as a living unit. So naturally we expected two rooms. One living room and one bedroom. What we got was one room with a small double bed and a single... More

Well, my boyfriend booked us into this apartment for a weekend away, it was VERY expensive, therefore we were expecting a lot of class for the price. The room looked nothing like the pictures it was very very small, and I would not class it as an apartment as it was one room, with a tiny kitchen like area right... More

good location. less than one minute to two tube stations, eateries including MacDonald, Burger King, Subway, Tesco, Sainsbury etc. Bad sides: extremely small rooms. very few amenities. Free wifi only in lobby. otherwise 6 £ /day with cable. taxi that the hotel suggested would have been 95£ to Stansted but we found one with minicab for 57£. Noisy rooms when... More