My stay at this place was fine. There's nothing much nearby except a hospital. Certainly no restaurant in short walking distance except the associated Toby Carvery next door. On my room table there was a notice about summer being here and there was no air conditioning, Next to it was a dusty fan. Room was O.K. Toby Carvery O.K. But... More

What a wonderful stay staff friendly. You even get a phone call the day before to see what you need, also an e-Mail and sat nab link Overall our stay was fantastic. Very clean rooms fantastic breakfast wonderful staff ,go on give it a go you will not be disappointed.

We stayed at this hotel to explore Teesside, Whitby and the North Yorkshire Moors. The price was a little steep for a budget hotel and it is disappointing Premier Inn (or any chain for that matter) do not cater for famalies with 3 children. The room was comfortable, hotel quiet and not rowdy on a night and the location was... More

We stayed at this hotel the night before I was due in hospital and were greeted by a really helpful lady called Jill. She went out of her way to help and other members of staff were also very friendly. Would definitely stay here again but hopefully not for the same reason!!

The format in this hotel will be familiar to anyone who has stayed in a Premier Inn. The layout is formulaic and the rooms are not huge nor luxurious (while being perfectly comfortable and providing all the essentials for a pleasant stay), but what lifts this hotel above other Premier Inns are the staff. All staff were friendly, polite, professional... More

I regularly stay in this hotel and am not normally disappointed. I would just like to warn people that I hadn't realised how thin the walls were, I could hear all sorts this visit, from buzzing mobile phones, snoring to slamming doors. I will say this didn't go on all night and I only mention it because I hadn't noticed... More

I thought this hotel was handy. The welcome was less than inviting but the room was spacious and clean. There was mould in my shower and the toilet seat was wobblybut bear in mind this is a budget hotel. My colleague did not like the beds. I agree they are hard but I like hard beds. He likes to be... More

The staff at this hotel were friendly and efficient, nothing too much trouble. The only downside was the weather, very strong winds which made the room very noisy. we requested a move after 2 nights which was immediately arranged but only a little better. other than that we had a very enjoyable stay. We have stayed here before and will... More

The staff at this hotel are some of the best I have experienced. Having stopped at similar hotels up and down the country, I have to say that this was by far the best level of service. As other reviewers have described, received a call from the hotel the day before check in asking for any special requests, I mentioned... More