We booked in on line after seeing the lovely photos of the rooms and river etc. But when we arrived and were shown to our room oh my goodness!!! The room smelt, it's was onto a main road overlooking a derelict block of flats!! The road was very busy, the room was shabby- nothing like the photos on line. There... More

After a 200 mile trip and a funeral we were looking forward to a good meal and relaxation. When a carvery is advertised I would expect it to be in addition to a normal menu, not instead. Food not bad but having to queue to buy tickets and then to queue to get the carvery was too much. Moved twin... More

Honestly - people are so unrealistic. If you pay £35pn, you're not gonna get the Ritz! What you will get on the other hand is a very well equipped, clean room, with a comfortable bed and shower. You will get a varied continental buffet. And what we got in abundance was smiles and help. We stayed here a couple of... More

Wstopped here for an Easter break 2012. 2 Adults and 2 Children. We paid about £35 per room per night and this included continental breakfast. Very good value, granted not the best hotel but what you get for the price is really good value.

We have stayed at this hotel several times and each time the warm welcome and friendly staff just get better. We always book a river view room - these are warm and cozy and the beds are really comfortable. The food is lovely and great value - as are the drinks. The staff cannot do enough for you. Yes the... More

This place is moribund. Absolutely soulless, dreadful location, awful food, the worst shower I have ever used in a hotel, the double room we had included a sofa bed. Staff were quite friendly though. Amazing that they can smile given where they are working. Really worth exploring other options closer to the city centre.

I booked this hotel as i wanted a change from a Premier inn, Easy to use website reasonable rate at £54.00. Arrived at hotel to steep stairs check in was ok, manager took my heavy bag up the stairs for me (another 2 flights) room was ok very clean and good tv with good reception over looked the broads. The... More

we have visited the town house many times recently we have seen a decline in all parts or the place we have witnessed poor cleaning of toilets and resturant the place is looking tired and worn the food has on many visits been sitting on the heatplate to long and somewhat overcooked it needs a redecorate modern tables chairs dusty... More

It's a great location in nice weather, Sitting in the garden by the river at breakfast is a great way to start the day. The hotel itself could be better. Our room was nice and comfortable with a nice river view, no complaints there. However getting to the room along the corridor with the strange, strong smell is not very... More