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Holiday Inn Norwich North Hotel


Hotel class 4.0 of 5
Cromer Road nr Amsterday Way | (formerly Holiday Inn Norwich City Airport ), Norwich NR6 6JA, England
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Reviews you can trust

70% Recommend
4.0 of 5 stars 26 reviews
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By trip type
All (26)
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3 of 5 stars
Essex
8 Nov 2009 | Trip type: Couples

My husband and I stayed for a long weekend at this hotel to celebrate my birthday. The rooms were very clean, but the heating left a lot to be desired, (we had to turn the temperature up to 30 deg C before we could feel any difference in the room, and that was not even hot!!!) We had a few... more

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5 of 5 stars
London
10 Aug 2009 | Trip type: Family

....what more could you want from such a good value hotel? We stayed in the executive room - it was immaculate and spacious. The restaurant was very busy (it was a Friday night) yet staff were super efficient, and un-flustered and service was still swift. In fact every member of staff that we had the pleasure of speaking too were... more

Management response from
PANorwich, PA

Thank you for taking the time to upload such a great review. We were pleased to read that you enjoyed your meal in our Restaurant and that you found the staff to be pleasant and helpful and that you were not affected by any noise during your stay from the nearby airport. We look forward to welcoming you back to...

Loved It
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5 of 5 stars
cambridgeshire
15 Jun 2009 | Trip type: Solo travel

I had to go to Norwich and booked this last minute, I did get a great rate and when I arrived I was wowed at the room. I had chosen a Jacuzzi suite value for money was immense. Decor was lovely, bedding clean, bathroom facilities excellent. You could lay in the jacuzzi and watch tv through the door.The room also... more

Management response from
BHTSF, Revenue Manager

Thank you for your feedback which we value greatly. We were pleased to read that you enjoyed your stay and as a result of your comment have instructed that we review the wording on our website around the minibar. To clarify the provision of the mini bar in the room booked is what should be stated rather than its contents...

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5 of 5 stars
28 May 2009 | Trip type: Business

Stayed for 2 nights during half term with my 13 year old daughter, may 2009. combining work for me with sightseeing for her. The hotel is easy to find, just follow the airport signs and tadaa - there it is, in the airport. Amazingly, we heard ONE take off in the 2 days we were there, aircon in the room... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We do value your feedback and check this site regularly and respond. We were pleased to read that you found the Hotel to your liking and was comfortable and that you managed to use our well equipped Health & Leisure Centre. We are sorry that you did...

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3 of 5 stars
Elgin
28 May 2009 | Trip type: Business, Solo travel

I stayed here a few times working in the area. Feb-May 09. This Hotel is only a 2 minute walk across the car park from the airport, so for travellers that are over nighting in or out of Norwich airport, for that reason is perfectly placed. Though I claimed my stay's back on expenses, the cost varied greatly for the... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website. We value all of our guests feedback and check this site regularly. We were pleased to read that you have felt comfortable when staying in the Hotel and we look forward to welcoming you back in the near future. The Hotel operates a flexible pricing policy which...

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5 of 5 stars
sunderand
25 Apr 2009 | Trip type: Solo travel

I have used this Hotel regularly for the last two years, It may not be the most modern or exquisitley furnished but this is by far the best hotel in the city. The staff here are ALWAYS friendly, helpfull and professional. Whenever something is wrong they sort it straight away without any fuss. I stayed here at Christmas when I... more

Management response from
BHTSF, Revenue Manager

Thank you for your feedback and a great reveiw. It is really nice to share with our staff the excellent comments made on this website. We really focus on providing the best service in Norwich and it is a real lift to our staff when it is recognised by our guests. Thank you again and we look forward to welcoming...

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2 of 5 stars
London
12 Apr 2009 | Trip type: Couples

We booked this hotel for two nights (through Last Minute's "Top Secret Deals" - NEVER AGAIN!). The idea was for my wife (7 months preggers) to have a relaxing weekend while I worked in the room during the day (I work for myself). As we arrived (after a 3 hr journey) and found our way through the 30th birthday party,... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website, we do value all comments made. The General Manager seems to have been involved in trying to resolve your issues while in the Hotel and apologises that we were unable to provide our usual level or service on the occassion that you stayed with us. He assures...

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3 of 5 stars
leicester
16 Feb 2009 | Trip type: Family

Stayed for a weekend with family. We checked in on 2nd January for 2 nights. Perhaps some of the problems we encountered were due to the post Christmas/New Year period. The public areas of the hotel are tired and in need of upgrading. The restaurant service could be a lot better. The food was not of the standard I have... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments on this website which we check regularly. We value all our customers’ feedback wherever they decide to provide it. We were disappointed to read that our public areas did not meet with your expectations and find this surprising. Our restaurant carpet was fully replaced late last year and our guest...

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3 of 5 stars
Leicester, United Kingdom
7 Jan 2009 | Trip type: Family

Stayed at Holiday Inn Norwich north for a weekend away with Family. We were given a family room with a queen size bed and two singles for my children. The room was a very good size and was spotless. The bathroom is slightly dated but again was very clean. The reception staff were very efficient and proffessional. We stayed at... more

Management response from
gmhinn, Hotel Manager

Thank you for your feedback, it is always great to hear when someone enjoys a stay at our hotel. I have passed on the details of your stay to all our Heads of Department as we are committed to continually improving our service here at the Holiday Inn Norwich-North. If you would like to speak to myself directly with regard...

Great Value
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4 of 5 stars
Lincoln U.K
15 Sep 2008 | Trip type: Couples

We stayed on one of holiday Inn's deals (2 nights with breakfast each morning and an evening meal on the first) and it proved to be excellent value (£132 for our stay). Firstly I have to say all the meals we had were superb, but if you don't want to pay the Holiday Inn evening meal rate on the second... more

Management response from
BHTSF, Revenue Manager

Thank you for taking the time to upload your comments onto this website which we check regularly as we value our customers feedback. We were pleased to read that our Dinner Experience Package provided excellent value for money during your stay and that our close proximity to the Airport is not affected by aircraft noise nor difficult getting into the...

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Holiday Inn Norwich North Hotel Also Known As

  • Holiday Inn Norwich
  • Norwich Holiday Inn
Address: Cromer Road nr Amsterday Way | (formerly Holiday Inn Norwich City Airport ), Norwich NR6 6JA, England