me and my boyfriend stayed in a jaccuzzi room ,the jaccuzzi did not work!!! the room stunk and there was mould in the bathroom, the sheets looked as if they hadnt been changed after the previous guests as there was hairs on them! the reception staff are terrible they seem to have no idea of customer service i feel sorry... more

This hotel hosted the Norwich Jazz Party the first weekend in May 2007. They did a great job of looking after a full hotel. The accommodation is comfortable, and good quality given the price range. Food is excellent - good choice at breakfast and at the dinner buffet. Bar prices are a bit high but are probably comparable with other... more

Although being adjacent to the airport, we at no time heard any aircraft noise. The staff were excellent and the meals in the restauraunt surprisingly good.The hotel is currently getting some much needed refurbishment but we had no complaints about our room which was large, clean with air.con. For trips into the centre of Norwich, the adjacent (400 metres) park... more

We stayed here for one night and the purpose of the room was somewhere to sleep. That being said, having stayed in countless airport hotels this was one of the better experiences and definitely the cheapest. Cost us £69 online. Check In was effortless and for the first time ever we were on the ground floor which made the stagger... more

Having read some poor reviews of this hotel, I was pleasantly surprised. The hotel was perfect for a one-night stay while visiting friends in Norfolk. Unlike some city centre hotels, there was no problem with parking and the hotel was easy to find from the city's ring road. Check-in was fast and receptionist very welcoming. The room was looking a... more

Well what can I can about this hotel, have now stayed there about 7 times and even had my honeymoon there, there have been some changes since it has gone from a Hilton to Holiday Inn, but from what I can see, all for the better, you do not get all those quirky little things like water, crisps, chocolate and... more

General decor a bit tired and old fashioned although there are notices to say refurbishment is planned. Waitresses & reception can be surly and unhelpful. The breaksfast is okay but is kept heated until it runs out - a tip, you can always ask for a fresh egg, if you can manage to get the attention of one of the... more

Upon arriving the reception area was clean spacious and very good looking! Was sent to the wrong room but this was corrected straight away! Room was massive - Super King bed and a single sofa bed for our daughter. Room decor was a little dated but perfectly acceptable! Bathroom was also massive and shower was quite powerful. Breakfast was good.... more

Arrived approx 10pm off flight noted that 2 people on trying to check in told place overbooked! Luckily I had pre-paid and a room was available. This turned out to be pretty shabby and cramped for my wife & I but was adequate for the 1 night. Breakfast was adequate but staff surly - maybe starting at 6am makes them... more