Very disappointed with stay, though a previous stay was OK! Dreadful pokey single room on ground floor. Shabby furniture, but not in a chic way. No cup for complimentary tea / coffee. No remote for TV, then discovered no aeriel lead so TV unuseable on first night. No room service menu either -- eventually got one from the bar. On... more

We thought the reception area and indeed the receptionists were friendly and helpful. We had room 22 located on the ground floor. The approach was through a maze of hallways with old worn out carpets, one glass door was cracked and the general initial appearance was very shabby. Our room was just about adequate but felt worn out. The bed... more

We had a lovely weekend at the George Hotel in Norwich. The lovely Garden Suite, the very good food (both nights, Rosette Awarded), and courteous and friendly staff did make it an enjoyable and relaxing w/e. Only a 10 min walk to the city centre, would definately recommend this hotel. more

Had trouble choosing from the vast morass of Norwich hotels so picked this one sight unseen on the basis of its AA rosette for food. The food was indeed good, the restaurant atmospheric and the bar pleasant. The room was a little disappointing but was clean and in possession of all the usual comforts. The thing that really made the... more

We reserved a double room with shower and bath but were given the most ridiculous, tiny twin (shower only) instead, without warning. We asked to change but couldn't. one of the beds was too small for either of us to sleep on comfortably - head against one wall and feet against another meant we could not stretch out. I ended... more

Located in quiet area... a typical English hotel with strange up and down stair cases to the rooms. The room #127 was fine for one or possibly two people. Bathroom was fine, bed was comfortable, room heating was noisy with steam pipes but could be turned off with valves. Housekeeping was very good. Very nice people working at the reception,... more

The Best Western George Hotel was a true delight to stay in. In todays morass of cheap, budget hotels that offer a stale, uninspired room, little human contact with staff, no bar service and certainly no breakfasts included in the price, the George Hotel seems one of the best bargains in Norwich. The staff are friendly, superb and nothing is... more

On arrival reception was friendly, and when I realised I'd forgotten to bring toothpaste staff kindly brought a little tube with a toothbrush. As it was my birthday I had decided to splash out on their suite (albeit at a slight discount) at the top of the hotel, reached by a warren of staircases. The room was attractive, although some... more

We visited Norwich one Sunday on a whim with no accommodation booked. We agreed a good rate for the hotel for dinner bed & breakfast for the one night and bearing this in mind and the fact that we got one of their best rooms, the room was OK. However, there is no way we would pay full price (£100ish)... more