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Holiday Inn Norwich

3.0 of 5
Ipswich Road, Norwich NR4 6EP, England
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Ranked #20 of 56 hotels in Norwich
3.5 of 5 stars 115 Reviews
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115 reviews from our community

What travellers say about this hotel
  • Very good(8)
  • Friendly and helpful(5)
  • Evening meals(3)
Traveller rating
    16
    49
    32
    12
    6
Only show reviews for Family (28) | Couples (35) | Business (33)
Date Rating
David W
Eastbourne
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

We booked early (over 21 days in advance) to obtain the best price. We were looking for a hotel with a reasonable size swimming pool. We were not disappointed - in matter of fact our expectations were easily exceeded. Hotel set back a bit so no noise from traffic. Room clean & very well presented (also had a bath which... More

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osmo150
Auckland, New Zealand
Reviewer
4 reviews
2 of 5 stars Reviewed 12 February 2012 NEW

The room was incredibly overheated and the staff did nothing to remedy it after we asked. The room was also dirty. Fitness facilities, bar and restaurant all well below par. It's miles outside the city centre - not walking distance for sure. So, honestly, why bother? Go for a smaller b&b or one of the Premier Inns in town -... More

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LiMaGeorge
Birmingham, England, United Kingdom
1 review
4 of 5 stars Reviewed 12 February 2012 NEW

We stayed in Holiday Inn and we really enjoyed it in all aspects. Rehaana made sure Olivia (6yrs) got her activity pack while playing in PS which is located in lobby area along with sweets and candies. Prasanna gave a good service even when the bar was busy, while my wife, Oscar(3 months) and myself sat in the bar area... More

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AdrianPLincoln_UK
Lincoln, UK
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 5 February 2012

Booked through IPhone App at very short notice due to family illness and all fine on arrival, nice to be met with fresh tea or coffee and biscuits. Dinner in restaurant overseen by Duty Manager. Food good but overtaken by the service which was outstanding with every consideration given to choice and flexibility with offers. Nicely rounded off with discretionary... More

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GrahamFH
Cotswolds
Contributor
14 reviews
5 helpful votes
4 of 5 stars Reviewed 3 February 2012

Staff were very helpful and friendly. Restaurant good when specials were on but a little bit pricey otherwise, quality good though. Rooms a little dated but everything worked. Overall I was very comfortable More

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FloridaloverEssex
Essex
Reviewer
5 reviews
19 helpful votes
3 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

Stayed here on New Year's Eve 2011. Looks old fashioned from outside but the rooms were newly furnished and very clean. Didn't use the restaurant facilities. There is a spa and swimming pool. Only negative comment was that it was an unseasonably warm night and the aircon during the winter months is set to heat! More

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Martin Spooner, General Manager at Holiday Inn Norwich, responded to this review
22 January 2012

Dear Guest, Thank you very much for taking the time to post a Tripadvisor review following your recent stay with us. Guest feedback is an important tool to allow us to constantly monitor and improve the service we are providing. I am very pleased to hear you enjoyed your stay with us and that you were happy with your bedroom.... More

Mightymoosie
England
Senior Reviewer
8 reviews
76 helpful votes
3 of 5 stars Reviewed 1 January 2012
1
person found this review helpful

We'd booked a night thanks to Holiday Inn's 2012 promotion so won't be complaining as it only cost just over £20 for a double room. However, we wouldn't want to pay much more to stay here. The room itself had been semi-freshed - clean walls and carpet but 1980's tatty brown furniture kind of spolied the potentially contemporary look. There... More

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Martin Spooner, General Manager at Holiday Inn Norwich, responded to this review
25 January 2012

Thank you for your feedback concerning our Hotel. We value the local community we are situated in and welcome their patriotism. We do not share your view regarding our residential or function guests, but I do respect the fact that you are entitled to your opinion. I fully take on board your comments regarding our air exchange system, which we... More

teddymbear
cambridgeshire
Senior Contributor
22 reviews
10 helpful votes
3 of 5 stars Reviewed 11 December 2011
2
people found this review helpful

Myself and a colleague recently stayed here for one night on business. the hotel was in a god city location and the room was clean and tidy. The receptionist was very friendly on at check in, however when we went to the bar to order some wine to take to our room the bar man didn't acknowledge us and walked... More

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Martin Spooner, General Manager at Holiday Inn Norwich, responded to this review
23 January 2012

Dear Guest Thank you very much for taking the time to write a Tripadvisor review regarding your recent visit to Holiday Inn Norwich. I very much appreciate your feedback as it allows me and my team to constantly monitor our facilities and services, and aids us in creating a great hotel guests love. First of all, I would like to... More

ChrisNCL
Newcastle Upon Tyne
Senior Reviewer
6 reviews
7 helpful votes
4 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

We stayed here for a weekend whilst visiting daughter at University. Nice Holiday Inn with excellent Executive rooms which are furnished to a high standard. Long walk from reception but also guaranteed to be well away from any noise as reception can be busy if there is a party going on. Swimming pool was very pleasant. Food at breakfast was... More

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Martin Spooner, General Manager at Holiday Inn Norwich, responded to this review
23 January 2012

Dear Guest, Thank you very much for making the effort to complete a Tripadvisor review following on from your stay at the Holiday Inn Norwich. Here at our hotel, we love to hear from our guests! I am so pleased to hear that you enjoyed your stay with us. My team constantly strive to deliver the highest quality standards and... More

airman42
manchester united kingdom
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

We stayed at this hotel 3.12.11. for a second time. The hotel was warm and comfortable and the food was very good. Staff are nice. The bar prices can be a bit expensive though. It is about time they upgraded their televisions, they are still the old big sets and just do not look right for this hotel. The reason... More

Was this review helpful? Yes
Martin Spooner, General Manager at Holiday Inn Norwich, responded to this review
23 January 2012

Dear Guest Thank you very much for taking the time to write such a positive review of the Holiday Inn Norwich following your stay with us. I am very pleased to hear that you found our hotel such a comfortable place to stay. As a team, we strive for the highest standards of quality and comfort for all of our... More

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Holiday Inn Norwich Also Known As

  • Norwich Holiday Inn
Address: Ipswich Road, Norwich NR4 6EP, England

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Holiday Inn Norwich
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