We received a very warm welcome at reception. The lady checking us in was very cheerful and efficient. Our room was immaculately clean and had everything we could possibly need for our overnight stay. The bed was very comfy and we both slept soundly. The staff even popped a little note through our door to remind us that the clocks... more

You get what you pay for, I guess. This is a reasonable Premier Inn, but don't expect any kind of athmosphere or too much comfort (one of the mattresses on my bed could've done with getting renewed). I wouldn't want to stay for any extended period of time. The staff is polite and helpful. On the plus side, you're in... more

Great hotel , had dinner in the bar on first night, very good ,though limited menu. room excellent. staff were the friendliest I've come across in uk, It was my first time in Norwich so they really made me feel at home. Nearby pubs are excellent, some good resturants too but they all seem very quiet in Norwich after around... more

Premier Inn's are definately up-ing their game and are certainly leading the way in budget hotels. I say budget but this one certainly a cut above travel lodge, holiday inns etc. Clean, comfortable, goofd value. Breakfast excellent didn't use for dinner as was a little small and loads of places to eat in Norwich. Staff attentive and friendly so have... more

My Premier Inn experience began with a courtesy call on the morning of my arrival to check if I had any queries/problems. On arrival, I was quickly checked in by a friendly manageress and directed to my room. This is a (relatively) budget hotel, but the room was very good, with high quality facilities including an armchair, desk, flat screen... more

I stayed for two nights with my 9-year-old daughter. Very close to town - only a 10 minute walk to the main shops, cafes and restaurants. The room was perfect for our needs - well equipped and spotless. The breakfast was superb - better than I've had in a long, long time! We also had an evening meal in the... more

All said before but like to keep reviews up to date. Stayed one night. Rang for directions and got cheerful helpful response. Arrived 10am but were given room early at no extra charge. Room fab for family, clean and comfortable. Only slight flaw was noisy air con but hey how often do you really use it in the UK and... more

This is the Duke Street PTI in Norwich-it had air conditioning in the rooms which is a godsend as it get hot in the summer. It is a new one ( not a rebadged Travel Inn) so your in safe hands.Nice bar and eating area downstairs. I would recommend sat-nav to find it if you are in the car and... more

We had a two night stay and this was our first time in a Premier Inn. The room was clean and comfortable if not spacious (our teenage daughter (14) shared the room with us). Everything was as you would expect from a budget hotel and more. Service was helpful and friendly. My wife went to get some food for our... more