Stayed in this hotel many years ago before it was owned by Holiday Inn and it had problems with the heating then and it still had the same problems over ten years later which is that neither guests nor the staff can control the temperatures in the rooms. What was worse was that the staff tried to pretend that it...
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The parking was awfu,l after a long day at work to park so far away and in an Asda car park was poor. They wouldnt fix the tv, room smelt damp and when it raind the huge plastic window sill made it sound like a machine gun all night. Food was poor
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
I am sorry to hear the problem you experienced during your stay and would like to offer my sincere apologies for any inconvenience cause.
I totally understand your frustration regarding our parking arrangement, but as I am sure you can appreciate due to the layout...
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Stayed for 1 night at the Holiday Inn Express in Norwich, although a basic Holiday inn express style hotel, i found it excellent value for money. Great location and the Staff were very friendly and helpfull
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
I am very pleased to hear that you found our hotel staff to be friendly and helpful. Your positive comment regarding hotel staff mine a lot to the reception / bar team.
I am also glad that you enjoyed your stay and you didn't come...
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I booked into this hotel because it was near to the place where I was visiting for a couple of days, hence 1 night stay. I arrived in the car park about 5.30pm and it was crammed. No parking spaces left for guests so needed to park in Asda car park which was also busy. The staff on reception were...
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
Firstly I would like to offer my sincere apologies for the inconvenience caused during your stay.
We take great care to ensure that important issues such as the maintenance of the hotel are properly dealt with, and your comment has been communicated back to our...
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We booked this hotel for a weekend of shopping as we love norwich shops!
Arrived earlier than the check in time but were told all 5 rooms were ready and could go up when we wanted. The rooms were spotlessly clean and a fair size, all with a sofa. View wasnt much but we wernt expecting one. We booked a...
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Thank you for taking the time to share your experiences online. Your comment regarding your recent stay with us mine a lot to all the hotel staff and I am glad that you found the staff to be helpful. I am also pleased to hear that you enjoyed your stay and breakfast choice and that you didn't come across any...
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Very pleasant weekend in a h/i express.
all the staff were excellent and went the extra mile to make our stay more enjoyable
thanks
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
I am pleased to hear that you enjoyed your stay and that you didn't come across any problems during your stay. I am also glad that you found our hotel staff to be friendly, your positive comment regarding hotel staff mine a lot to all...
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We have just returned from the Holiday Inn after a two-night break with a coach party.
Check-in was painless, a young lady came onto the bus and told us what was what and then handed out keys etc as we entered the hotel.
We had a lovely room on the ground floor, ample space, very comfortable HUGE bed, tea making...
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Thank you for taking the time to share your experiences online. Your comment regarding your recent stay with us mine a lot to all the hotel staff and I am glad that you found the staff to be helpful. I am also pleased to hear that you enjoyed your stay and that you didn't come across any major problems during...
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As usual with the Holiday Inn the staff were excellent; always friendly and efficient with nothing being too much trouble for them,
Bar and restaurant areas were bright and spacious. The food is only average however.
Plenty of parking space on the site where the hotel stands and there are great facilities on the site as well. An ice rink...
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
I am glad that you found our hotel staff to be friendly and provided you with excellent customer service. I am also please that you like the hotel's design and surrounding area.
I am sorry about the lack of wardrobe space in the room; unfortunately...
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This was a two night stay while attending a race meeting at Snetterton.
Check-in was polite,and quick, with my Priority Club status been acknowledged. The room, at the rear of the hotel was quiet and clean.
Breakfast was good, with a good choice, and had hash brown instead of scrambled egg, a definite improvement in my opinion. Sometimes it is...
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Thank you for your comments regarding your recent stay at the Holiday Inn Express Norwich.
I am very pleased to hear that you find our hotel to be the best hotel from the Intercontinental Hotels Group in Norwich. I'd like to thank you for your positive comments regarding our staff and our breakfast. Customer service is one thing we as...
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Stayed here a couple of times now and always found it very good. The rooms are very clean and comfortable. Staff at the front desk were very efficient and pleasant. Although i was up at 05.00 to catch a flight a good continental breakfast was available then. When the taxi i had booked the previous evening failed to turn up,...
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Thank you for taking the time to write your review on Tripadvisor.
I am very pleased to hear that you enjoyed your stay with us and that you didn't come across any problems during your stay. I'd like to thank you for your positive comments regarding our staff and our breakfast. I am also pleased to hear that you found...
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