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Holiday Inn Norwich City


Hotel class 3.0 of 5
Carrow Rd, Norwich NR1 1HU, England
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Reviews you can trust

91% Recommend
4.5 of 5 stars 34 reviews
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By trip type
All (34)
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5 of 5 stars
Oslo, Norway
11 Oct 2009 | Trip type: Solo travel

I have stayed in this hotel two times – the first in July 2009 and the last in the end of September 2009 – so this is a summary review for both stays. One day in advance of both stays, I called the hotel to confirm my reservation and to specifically ask for a quit room. Both times the request... more

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4 of 5 stars
devon
5 Sep 2009 | Trip type: Solo travel

The location of this modern hotel (next to Norwich City Football Stadium) is some 20-30 minutes walk from the historic City Centre. It is about 10 minutes walk from the Railway Station and Riverside Leisure Area. It's NOT in the centre of things (unless you are a football supporter!). Parking is a problem in Norwich, and taxis are expensive. I... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to review and comment following your recent stay at the Holiday Inn Norwich City. I regret that the breakfast service you experienced has lead to some dissatisfaction during your stay, my team are working together to resolve the issue of replenishment during peak periods, and are very mindful of the effect this has had...

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4 of 5 stars
London
24 Aug 2009 | Trip type: Couples

The hotel is new and finished to a high standard. The rooms are a good size with average bathrooms. If you like football this hotel is perfect as it looks right over the ground, but this means it's a good 15 minute walk from the city centre, which isn't ideal. The staff were excellent, friendly and professional. The waiter even... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to comment and review your recent stay at the Holiday Inn Norwich City. The Location of The Holiday Inn Norwich City does provide many advantages to guests choosing to stay in Norwich for what ever reason, quieter than other city centre locations with the convenience of the City a short walk or taxi ride...

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5 of 5 stars
London
17 Aug 2009 | Trip type: Solo travel

One of the most clean, comfortable and hospitable hotels I have ever stayed in, and I stay in a lot. Breakfast excellent, staff superb - friendly and efficient in equal measure. Was fortunate to speak to the Hotel GM in the morning too at checkout and that has compelled me to write. I will stay again. Oh, and rooms over... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your tripadvisor review. I’m pleased you found the Hotel, its cleanliness, comfort and hospitality to your liking. My colleagues will be pleased to read their service and approach as described by you. Naturally our position as a Hotel, supporter of football or not, the views of our neighbours pitch and the welcome...

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5 of 5 stars
set
13 Aug 2009 | Trip type: Business, Solo travel

I have previously stayed at Dunston Hall with my company and have found it to be run down and needing a lift of atmosphere! The majority of the rooms there have no air conditioning...! Holiday Inn Norwich City however is new, fresh and run by delightful staff. From the minute you walk in you are greeted with smiley, freindly, attentive... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your tripadvisor review. I’m pleased you found the facilities and the service you have received from my colleagues to your liking. It is always a pleasure to receive comments such as yours. I have shared your comments with my team and I trust should we be able to welcome you back to...

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5 of 5 stars
Devon
11 Aug 2009 | Trip type: Business, Solo travel

A wonderful nights sleep in a clean and spacious room - even had a view of the canaries football stadium which was nicer than the average Norwich city hotel room looking onto walls. Didn't eat dinner in the hotel but breakfast had a wide selection and all tasted fresh. And most importantly to me the restaurant staff and reception staff... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time out of your schedule to complete your tripadvsior comments. I trust you’ll accept our sincere thanks for your kind words. We are pleased you found the service from my colleagues and the facilities to your liking. Thank you for your recommendations, when visiting the area in the future I trust we will be able...

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3 of 5 stars
Staffs
4 Aug 2009 | Trip type: Business

Hotel was ideally situated with short walk to bars and restaurants. Staff were friendly and helpful and hotel was spotlessly clean. Hotel bed in room 125 was like sleeping in a soup bowl, with huge dip in it. Although the hotel was not full we were located near to the generator which woke us both at 4am and kept us... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your Tripadvisor review following your stay at the Holiday Inn Norwich City. Your feedback with regards to Room 125 is valuable to us, and actions have been taken to avoid further discomfort to future guests where we are able. Myself and my colleagues have reviewed your comments; we are pleased that you...

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5 of 5 stars
London, UK
26 Apr 2009 | Trip type: Couples

Probably the best hotel that I have stayed in, in 45 years of holiday and job-related travel. Friendly staff, spotless rooms, comfortable bed, and the breakfast; fantastic, huge selection and perfectly cooked. Although we did not dine in the hotel in the evening, the menu looked good, with an above-average selection to cater for all tastes. Could find no faults... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your comments and ratings following your recent visit. Myself and my colleagues review our comments; I trust you will except our sincere thanks for you kind words. I'm pleased you found the facilities and more importantly the service to your liking. When you choose to visit Norwich in the future I trust...

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4 of 5 stars
Cardiff, United Kingdom
13 Dec 2008 | Trip type: Business

Stayed here on business - hotel more than adequate, friendly staff, clean and comfortable rooms. Had a view over the football stadium, which was good. Hotel located near to plenty of restaurants and easy to park at. more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your comments and ratings following your recent visit to the Holiday Inn Norwich City. I'm pleased you found the facilities and service to your liking. I trust you'll allow ourselves the opportunity of welcoming you back soon when your needs bring you to Norwich in the future. Best Regards General Manager Holiday...

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4 of 5 stars
Rochford, Essex, UK
21 Sep 2008 | Trip type: Business, Solo travel

Was looking for a quiet few days away from work and chose this from the HI website as offering a very good rate (£75 inc B/fast) for an executive toom. Arrived in at the station and was easy to find about a 5 min walk. Good check in - although no Priority Club line but only had to wait 2... more

Management response from
GeneralManagerNWICR, General Manager

Thank you for taking the time to complete your Tripadvisor review following your recent stay. I was pleased to read that your overall experience was positive. Thank you for your constructive feedback with regards to the staffing levels at the early stage of breakfast and the Television reception signal in room 601. Your comments have been shared with my colleagues...

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Location: Norwich, Norfolk
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Holiday Inn Norwich City Also Known As

  • Holiday Inn Norwich
  • Norwich Holiday Inn
Address: Carrow Rd, Norwich NR1 1HU, England
Norwich hotels Holiday Inn Norwich City
4.5/5.0
34