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The Sandbeck (Private Guest House)


1 & 2 Crescent Terrace | West Cliff, Whitby YO21 3EL, England
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Reviews you can trust

54% Recommend
3.5 of 5 stars 32 reviews
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By trip type
All (32)
[ Date ] [ Rating ]
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5 of 5 stars
Colwyn Bay
6 Dec 2009 | Trip type: Business, Couples

My husband and I have stayed at the Sandbeck hotel 3 times now this year, March, September and December, and every time we have been made to feel welcome. The hotel is very clean, the staff more than willing to help, and the management just an angel, we will continue returning just for the welcome received. In terms of breakfast,... more

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1 of 5 stars
cardiff
10 Nov 2009 | Trip type: Couples

I have travelled extensively for most of my life and this is the most unwelcoming hotel I have ever stayed in. The owner of the hotel was rude from moment my partner and I arrived, until we left. total of 3 nights only but felt longer! It was an effort for the owner to carry out the smallest of civil... more

Management response from
Owner1998, Owner

Dear Madam Thank you for your comments on Trip Advisor. Please note the following. The booking was made in the name of the male partner – this person has stayed in the guest house on at least 4 occasions in the past 3 years, I must therefore suggest that you both know the house and its on going renovation situation....

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5 of 5 stars
derbyshire
28 Sep 2009 | Trip type: Couples

Booked the hotel 4 days before arriving, got a good deal. Arrived late in the evening and the hotelier was happy with this, rooms were spacious and airy with great views overlooking the sea and the abbey. Breakfasts in the morning were a great way to start the day. Location was right on the west cliff. 5 mins walk to... more

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4 of 5 stars
Warwick
31 Aug 2009 | Trip type: Friends getaway

I arrived at the hotel and was greeted with to a clean establishment of grand decor. The service I received was very friendly and I was shown to the room quickly after just a tiny bit of paper work but nothing too troublesome at all. In the morning I dined in the most comfortable surroundings in a clean dining room... more

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5 of 5 stars
Morcambe
28 Aug 2009 | Trip type: Couples

My husband and i have just returned from a weeks holiday in Whitby. The place,city,views and shopping facilites were spectacular. We Stayed at the SandBeck Private Guest House owned by Ken and Sue Dyson and family. We were greeted by the owners Ken and Sue which immediately made us both feel welcome. Our suite consisted of a large double bed... more

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4 of 5 stars
UK
24 Aug 2009 | Trip type: Family

Just come back from a week at this establishment, where it has to be said that the staff were all as helpful, friendly and courteous as could be. A great breakfast to start the day and a couple of quiet drinks in the bar before bed. Although I gather that some rooms are awaiting a refurb, ours was a light... more

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5 of 5 stars
sheffield
24 Aug 2009 | Trip type: Couples

Although the hotel was full nothing was too much trouble. Owners and staff were very polite Fab location. Fab grilled breakfast. Fab sea views from our room.We have booked the same room for 2010 and are looking forword to our stay. more

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5 of 5 stars
Dukinfield
20 Jul 2009 | Trip type: Friends getaway

After reading several critical reviews on this site I feel that the owners have been unfairly portrayed. We found all the staff extremely pleasant and helpful, making our stay a pleasant experience. The Sandbeck is in an excellent location sited on West Cliff and only a few minutes walk from the town centre. Our room was obviously recently refurbished and... more

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5 of 5 stars
Lancashire
25 May 2009 | Trip type: Couples

We have stayed at the Sandbeck several times over the last few years and have enjoyed everything about our stays - comfortable rooms, wonderful views, really enjoyable breakfasts and the easy access to Whitby and surrounding areas - each year we seem to extend our stay by an extra day....we have the happiest holidays. We have always found Ken, Sue... more

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1 of 5 stars
London
17 May 2009 | Trip type: Solo travel

I arrived in Whitby late and hadn't booked in advance. This was the only guest house I could find with vacancy and now I know why. I was alone and it was 10:30 Saturday night, but the lady of the establishment offered me a single room for 40 pound or a double for 80. I took the double because I... more

Management response from
Owner1998, Owner

Dear Mr Johntours Thank you for your comments regarding a stay at our guest house. Please note the following We are hands on owners and as such our day starts at 5.30am and may continue until 1 or 2am, we work 7 days a week for up to 50 weeks of the year. It is quite usual amongest all owners...

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The Sandbeck (Private Guest House) Address

1 & 2 Crescent Terrace | West Cliff, Whitby YO21 3EL, England