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Grange Hotel


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Reviews you can trust

72% Recommend
4.0 of 5 stars 103 reviews
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By trip type
All (103)
[ Date ] [ Rating ]
Ok, but.....
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2 of 5 stars
Nottingham, England
23 Nov 2009 | Trip type: Business, Couples New

This is a nice hotel in a good location in York. But - our stay wasn't the best. There was a minor infestation of ladybirds in the room, it took 2 phones calls for the staff to swtich on the heating, and we stayed in Room 11 which is right next to a function room. An interconnecting door is all... more

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4 of 5 stars
Luton, UK
6 Nov 2009 | Trip type: Business, Solo travel

Lovely old building. Furnishings fantastic - very old regal style. Staff great, breakfast very nice. Perfect hotel to match Yorks historic beauty. Really enjoyed my stay here. I have been coming up to York for business a lot recently and tried many hotels. This was by far the best. more

Management response from
Dominic Bishop, General Manager

Thank you so much for taking the time to review my Hotel. I was delighted to read that we were able to meet and in some cases exceed your expectations and I do hope we are able to welcome you back to The Grange Hotel in the future.

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5 of 5 stars
Cheshire
28 Oct 2009 | Trip type: Couples

Just a little write up to say that we have had another lovely stay at The Grange Hotel. We have stayed at this Hotel 25 times over the past 3 years.We came across this hotel before we had children many years ago and had such a good time then, we keep coming back to stay many years on.The Hotel is... more

Management response from
Dominic Bishop, General Manager

Thank you so much for your wonderful review of The Grange and I am so glad that we were able to exceed your expectations. We look forward to welcoming you back to The Grange Hotel before Christmas.

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5 of 5 stars
Norfolk
14 Oct 2009 | Trip type: Couples

The hotel is stunning, our room was lovely. The breakfast was amazing and there was plenty of it. The staff were so friendly and helpful, we couldn't have asked for any more. We will be going back there again very soon. more

Management response from
Dominic Bishop, General Manager

Thank you for your wonderful review and I do hope we will be able to welcome you back to The Grange Hotel in the near future.

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5 of 5 stars
Hull
12 Oct 2009 | Trip type: Couples

This hotel is well worth every penny, We stayed in an amazing four poster room and not a thing wrong about it. service was top class, could not put a finger wrong even when ordering food over the phone they said 20 minuets and dead on time they where there. The breakfast food was great, will tell people its worth... more

Management response from
Dominic Bishop, General Manager

Thank you for your wonderful review. I was very happy to read that we more than met your expectations with regards to all aspects of your stay. I hope I can welcome you back to The Grange Hotel in the future.

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1 of 5 stars
Totnes
2 Oct 2009 | Trip type: Couples

We had an enjoyable stay at the Grange which offered excellent accommodation. The service, food and accommodation was excellent and enabled us to celebrate our wedding anniversary in style. The flower arrangements throughout made the hotel beautifull. It is ideally located near the city centre. more

Management response from
Dominic Bishop, General Manager

Thank you for taking the time to review The Grange Hotel. I am glad we were able to meet all of your expectations during your stay with us. I do hope we are able to welcome you back to The Grange Hotel in the future.

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4 of 5 stars
Glasgow
28 Sep 2009 | Trip type: Couples

Any trip for my husband and me involves concern about location of hotel, and how disabled-friendly the amenities are, as my husband has limited mobility. We had not realised that The Grange does not have a lift but when our difficulty was mentioned on checking-in, a ground floor room was readily made available. The room at the rear of the... more

Management response from
Dominic Bishop, General Manager

Thank you for your excellent review. I am delighted that we were able to cater to your special requirements and that you found your stay meet with your expectations. The Morning Room is available to used as a more informal dining area by both residents and non-residents alike and I am sorry you were unaware of this fact at the...

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3 of 5 stars
Surrey, UK
27 Sep 2009 | Trip type: Couples

My wife and I stayed just one night, meeting up with friends who joined at at the hotel for dinner. On arrival we could not get into the car park as it was full due to a Wedding Reception. When we complained, we were told "we only have parking for 20 cars but we have 36 rooms"! We had room... more

Management response from
Dominic Bishop, General Manager

Thank you for taking the time to review your stay with us. I am very sorry to hear that we failed to meet your expectations during your stay with us. We do only have limited parking and work on a first come first served basis. We always strive to ensure that we fit as many of our residents cars in...

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3 of 5 stars
London
23 Sep 2009 | Trip type: Couples

room was great - had a large king size room - very clean & comfy. However, the service is variable to say the least. Food is ok - nothing special and the portions seem to vary depending on who is cooking. We ate in the restaurant on the Sunday & food was ok - although someone made a complaint that... more

Management response from
Dominic Bishop, General Manager

Firstly may I thank you for taking the time to review my hotel and also to apologise for the delay in responding to your review. I was very disappointed to read that you found the food to only be ok and the service to be generally slow. Here at The Grange we pride ourselves on always exceeding the guests expectations...

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5 of 5 stars
Brentwood Essex UK
22 Sep 2009 | Trip type: Family

We stayed at this Hotel with grown up children and partners for my husbands birthday. It was every thing that we hoped for, It is a lovely Georgian Building, very central for York City Centre. The restaurant for dinner and breakfast was first class. The staff were all very helpful and everywhere spotlessly clean. The staff on reception helped me... more

Management response from
Dominic Bishop, General Manager

Thank you for your wonderful review. I am glad that you found my staff to be very helpful and breakfast and dinner to be first class. We do pride ourselves on the service we offer our guests and I am delighted you found this to be the case. I do hope that I am able to welcome you back to...

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Grange Hotel Also Known As

  • Grange Hotel York
Address: 1 Clifton, York YO30 6AA, England
York hotels Grange Hotel
4.0/5.0
103