Do NOT stay here if your room is in the Lodge. Mine was dirty, dingy, depressing and shabby. The furniture would have been declined by any self respecting charity shop, and was not just dated but badly marked. There were cobwebs all over the walls which given their dark colour had been festering there for quite a while. The sockets... More

When booking hotels I have a few musts on my list, cleanliness, spacious room and location. For me this hotel had none. The hotel itself looks ok from the outside but inside is another story. The room smelt musty, it was dirty and just wasn't for me. My other half booked the room and his standards are A LOT lower... More

Had no problem what so ever with the location of the hotel it is just a 5 or 10 minute walk into the centre. Prior to us arriving at the hotel we rang to make sure we was in the main hotel building (not the lodge as we had read bad reviews) the receptionist was happy to do that for... More

Booked an overnight stay online based on the main advert for Elmbank Hotel & Lodge. Unfortunately it didn't state whether we would be in the Hotel or THE LODGE. Duly arrived at said hotel which from the outside, needs a serious makeover.....Went to Reception and were informed that we were in THE LODGE (across the road by the way) and... More

This place was lovely! It has beautiful old style doors with keys. The facilities were suitable and the rooms were spacious. The staff were very helpful. Value for money. The location is a short walk from the main city centre with a quiet location.

The hotel was too old and definitely need refurbishment. It took around 10-15 walk from york train station to the hotel. The outside was not that bad. The reception was OK, not so friendly but not bad. We stayed in room 112 wish located outside the main building of the hotel. It like the old garage!! Room 101 - 112... More

From the outside this hotel doesn't look too bad and, as it's only a 15 minute walk into town, it's pretty well situated. York racecourse is just down the road and access from the A1 on the A64 is fine. However, the rooms themselves are a different matter! Although I was with a large group of people, I had a... More

We stayed there one night and never again. It was like a hotel room out of prisoner cell block H, sink was in the bedroom, shower doors were very dirty along with shower head. Toilet wouldn't flush on the first attempt and constantly made noise throughout the night. From the outside the hotel looked ok and the reception looked old... More

We wanted a peaceful and restful 2 days and the Elmbank Hotel was the perfect place. Just a 10 minute walk from the centre of York it provided the perfect base to explore the city and all it's attractions. The room was very comfortable, light and airy with the usual things you find in a hotel room. The breakfast was... More