We arrived via Train from Edinburgh to York and caught a cab to the hotel. We didn’t think our room would be ready as it was just after lunch. The room was ready and the people behind the desk were friendly and ready to get us settled. We went up and they brought the luggage within minutes. The room was... more

I am spending quite a bit of time in York on business and have stayed in this hotel repeatedly, almost every weekday over the past 2 months. Its location is very convenient, but the quality of the hotel amenities and the service are sub-standard. I have stayed in Hilton hotels in the UK and around the world and have to... more

The Hilton in York is very well located, but suffers from two main issues- the first is, being in an historic town/city, it has huge limits on what it can do to the property; as such it suffers from lack of aircon in the bedrooms- planning in such a lovely place doesnt want huge cooling plants on the roof, which... more

The position of the hotel was excellent. Room was very good and clean. Breakfast's were also very good. We stayed from June 23rd to June 27th. On Tuesday night Experienced loud disco music from floor below starting at 10.30 pm and lasting until 1.00am. Telephoned reception and spoke to duty manager and was told "this is a hotel and has... more

Great hotel - superb location. I stayed here during the Yorkshire races - I was in town for business. My room was across from the tower, and it was easy to access all the local attractions from this location. The only so-so experience was the food - not the best. Room service was excellent, though. I would stay here again. more

We recently stayed at this hotel with a group of family and friends for our daughters wedding. The rooms and service were excellent from our arrival and dinner on Friday evening until our departure on Sunday. On the Saturday we had a reception for 26 guests in a private dining room - a wonderful day made better by the friendly... more

Just returned from a weekend in York, this is an absolutely wonderful city and has lots to offer. The hotel location is it's big selling point and this is why we returned to this hotel for a third time. As Hilton Honours Diamond members we stay in Hilton hotels regularly worldwide and I would agree with a previous reviewer when... more

I booked this hotel at the start of the year and then read some of the negative reviews on this site. I had opted for the advance purchase deal with no cancellation option so fingers crossed everything would be ok. Drove to York and found the hotel straight away. Very centrally located and easy to park car for unloading. On... more

We arrived early (check in said 3pm) we were able to park in the hotel car park (£15) and our room was ready - a good start as we had been driving for 2 hours. Our room (121) was classed as deluxe, large, clean and bright with a lovely view of Clifford's tower. Beds were very comfy and the room... more