When we checked in, we were not directed to where our room was located, I would say the Reception Staff were not very friendly. Then when we tried to get into our room, it was not letting us in,so my partner had to go back to reception for us to be moved to another room. The pillows were very uncomfortable,... more

Ok so my partner suprised me to a night to watch something at the york opera house and felt The Hilton would really top it off. I work in a Hotel myself so know what my company expect from me. First of all parking was a nightmare! on the ramp it tells you to press the intercom for assistance. we... more

Check in was relatively straight forward and our room was clean, tidy as you would expect from a Hilton. The bed, pillows were very comfortable. The bathroom was good. The trouble began when I tried to iron my partner's shirt for our meal out (having experienced Hilton dining before we always eat out in the evenings.) The ironing board was... more

Just returned from a two night stay at the Hilton to celebrate my 30th birthday. Our room was upgraded and reception also sent fruit, wine, water and a card to our room to say happy birthday! Hotel staff were very helpful and breakfast was brilliant. The beds were very comfy as were the pillows, I was even tempted to bring... more

We booked here well in advance and managed to get a very good rate for a double double room. For an additional GBP20 , we also bought the dinner and breakfast package, which we found extremely good value. the breakfast was standard Hilton, which was enormous and included black pudding and Haggis for thos inclined to try it. A bit... more

I stayed at the Hilton York recently. For a business class hotel, I would class it as fairly average - neither great nor terrible. Location - near to city centre. The hotel is opposite Clifford's Tower, and all the main tourist sights are at most 10-15 minutes walk away. Rooms - I had one at the front overlooking the Tower.... more

we stayed at the hilton for a two night stay the hotel was wonderful great location staff were extremely helpful great room we stayed in the double suite it was amazing would definately recommend to anyone york itself was great more

A very decent hotel in a fantastc location with too much emphasis on everything but the rooms. The rooms are pleasant, bright and minimalist but they are no way in the league of a so-called top class luxury hotel. They are a little better than some of the better Holiday Inn Expresses I have stayed in. Hilton hotels in the... more

I booked this through Last minute.com. When I booked it I didnt know it was going to be the Hilton because it was one of the "secret hotels". I was well chuffed. When we arived the guys in the car park, parked my car for me, nice touch. We checked in ok. The room was smaller than I was expecting,... more