Granted the hotel is old but the bathroom needed refurbishment it was pathched up. The breakfast was cold every morning it was served in a cubby hole in le cruset dihes with lids on. Trying to lift the lid and get your cold baked beans etc onto your plate with nowhere to put the lids of each dish was tricky.... more

I stayed at the Pavilion with my sister for one night as we were going to a concert at the Opera House in York. We had a twin room which was spacious and clean. The staff at the hotel were extremely efficient and very helpful (even providing us with some extra biscuits from the kitchen when we got back quite... more

The initial impressions of this hotel were good as we checked in and found ,to our delight, our spacious,atmospheric room (room 1) contained a wonderful 4 poster bed to die for. The hotel itself was at full capacity and the staff coped well with someone always on hand if needed. The self select breakfast was wonderful with a wide range... more

My partner and I frequently visit York as it is one of our favourite cities. We have passed the York Pavilion on many occassions and decided to give the hotel a try. On arrival we discovered there was a wedding on which we had not been informed about on the telephone. It took 20 minutes to check in and we... more

I was staying with my wife and two children (10 and 9) for a short family holiday in York (Monday - Friday). We booked a little late and so there weren't many family rooms available in the city. Before we arrived, the room rate of £130 had seemed high, but after we had checked in we were delighted to find... more

We stayed for two nights and found this hotel very agreeable. The rooms are nicely decorated, quiet and comfortable. The rooms are also well equipped and have irons, ironing boards, a kettle and a hairdryer. The TV also has a good selection of channels and the WI-FI signal was strong. The staff were all very friendly, efficient and clearly well... more

My wife and i stayed in the York Pavillion Hotel on 25th and 26th of June. We arrived at about 3pm in the afternoon. We were welcomed at the desk and given our room key. We were asked if we would like to book a table for the evening meal, but after quickly reading the menu and price list, we... more

My wife and I stayed at the Pavilion for one night in May 2009, unfortunately this hotel does not live up to the high standards of the Dean Court (other Best Western in York), The primary focus of the hotel is to the various functions which seem to take place there, on the Saturday we stayed there were 2 taking... more

My wife and I had three nights over February half-term and had a wonderful break in York. We picked the York Pavilion mainly for its price and location, along with the fact that they do a buffet breakfast and have onsite parking. We left our car there for the whole duration and used the bus service to travel into York;... more