Having stayed at the Blue Bridge before 3 years ago and finding it more than adequate I booked without reading any reviews first but having read the reviews below I was a little aprehensive about our stay to say the least! However there was nothing to worry about, the staff have all been pleasant and cheerful at all times and... more

Stayed for two nights with my sister for her hen weekend. Arrived to find the family room we were staying in had no electricity. Reported this a young man on Reception who attemped to rectify this whilst multi tasking, booking in guests and serving in the bar. When asked if there was another room available we were advised they were... more

Wish i could say something nice on this hotel. When we shut the hotel front door the handle fell off, and was not replaced. The rooms had not been cleaned correctly. I put my book on the bedside cabinet, only to have it covered in dust. Breakfast was ok ish, staff need to be educated on how to treat guests... more

I don't want to be mean and turn away business for these people but then I have to think that they didn't bother to give us anything good so why shouldn't I voice my opinion? After reading so many bad reveiws we wanted to cancel our booking and stay somewhere else. We didn't though, after all how bad can a... more

This hotel was nothing like its web site I must have been in a different holel. Who gives out these stars. more

As the Hotel is on the A19 main route into York I had tried to make sure that we had quiet rooms when I booked. Could not sleep after 5.00 in the morning because of traffic noise. We were booked for 3 nights but left after 2. First mornings breakfast included a sausage which was still too pink in the... more

we were greeted by a surly person who wanted us to pay up right away without seeing the room,we soon knew why, we had room 6,it was a new shower room with no blinds up so you couldnt put the light on as it was on the busy main road and the best was the toilet in a cubby hole,when... more

I only wish i had looked on trip advisor before i booked this. I was so upset at the standard of the room and the hotel in general. Well, i say hotel when really all it is as a low rate guest house! i had booked 3 nights as was staying in York on a training course with work. i... more

Booked hotel on internet. Pictures did not describe what it was really like! Car park awful and difficult to maneouvre in. Was greeted by old furniture stored in alleyway access to car park. Outside the entrance to the hotel the floor was covered with cigarette stumps. Receptionist indifferent. The room was awful and dirty with thick dust on venitian blinds... more