In fairness, the management were very nice indeed, the bathroom was large and clean, the breakfast was good enough, and the location convenient. However, paid a princely price for room that had the worst condition beds, literally sagging and concave in middle as you looked at them and pure torture to sleep in with old sheets and outdated room with... more

17 hens have just arrived home after the most amazing weekend in York. Hedley House was THE most perfect place for us to stay. The staff were fantastic and couldn't do enough for us including sticking "the bride to be's school photos" around the hotel for us prior to arriving. The rooms were brilliant and we were all together. The... more

I have now stayed at the Hedley House on a number of occasions for work and pleasure. There are no five star facilities but who need them when the friendliness of the staff is so good. There is nothing they will not do to make your stay special, it could be the homemade banana cake, the "to die for" chocolate... more

My husband and I stayed for 3 nights to celebrate my 40th birthday in April, we found the hotel on tripadvisor and would definately recommend anyone to stay there. Staff were very helpful and friendly, somebody always around to help if needed. The hotel is modern fresh and clean, the room large and spotlessly clean and tidy, breakfast very tasty... more

My husband and I stayed here for a weekend to celebrate my birthday. The location was excellent - just a few minutes' walk from the city walls, it was easy to get around. During the day we mostly walked. On Saturday night we took a cab back from the city centre, it was just over £3. Our room was quite... more

The Minster Suite is a like a lovely little flat near the top of Knowle House, the property right next door to Hedley House. We stayed here for three nights with our 3 year old and specifically chose this Suite because it had 2 bedrooms and a living room which (in secret middle-age parent speak) means you can put the... more

Booked 3 nights in Family room on strength of reviews. We were given Room 4 which was far too small for three beds and should have asked for alternative at the time. We spent first night there but it was claustrophobic with nowhere to store clothes apart from one small hanging wardrobe. Spoke to receptionist on following day who willingly... more

The weekend break was a present for a 50th birthday, we were not disappointed. Champagne, flowers and chocolates on arrival (assuming a lovely extra provided by the person who booked this gift). The room was lovely, very spacious, warm and comfortable. Bathroom was clean and spacious also and the towels were brilliant white and fluffy. The breakfast room is lovely... more

great service, excellent welcome, very approachable management and staff who made sure we were happy with everything, great organic breakfast and free parking in the heart of york. The room was spacious, very very clean, warm and comfortable. we stayed in room 6 on the first floor. I'm happy that I have found a good hotel for future visits to... more