Attended a wedding on the 4th July at the renamed Westone Manor Hotel (taken over by Focus Hotels) organisation, food, staff all worked to make it an excellent Saturday and Sunday. 20 rooms were used by wedding quests (the rate included a 'real' english breakfast) with no complaints. Yes the hotel is a little tired, but the new owners and... more

This is a medioca hotel which in my opinion does not deserve its bad press. It's what you would expect from a three star hotel and you get what you pay for. The staff were very friendly and helpful and our stay there was fine. I would recommend this hotel to a friend provided they were not looking for luxury more

Like previous reviewer I feel this hotel has had some bad press. The staff were very good. The site of the hotel is unfortunate, but when you know the history of the hotel, it is understandable. I feel more could be made of this history. I asked about the owner of the manor part of the hotel, and was told... more

We loved our Wedding at the Quality Hotel. From the civil ceremony to the reception in the evening. It was all perfect. Yes the rooms could be updated but it's a very old building with character. It's a shame you enter from the back of the building the view from the gardens are stunning. This has unfairly had critisism from... more

To say we were disappointed is a complete under statement. We arrived around 19:30 on a Sat night and were told that there would be a delay in ordering food. We accepted this due to the time of year and day of the week. So we retreated to our room and then decided to head back down for some food... more

This "Hotel" resembled a youth hostel from my teenage years. As my company had pre-booked this I felt I had to stay in this dump. The corridors and rooms were musty and damp. The first evening of our stay the heating was off and it was bloody freezing. The "restaurant" has little or no food, and our one evening meal... more

Without a shadow of a doubt the worst hotel I've ever stayed in. Dirty, shabby, smelly & in desperate need of refurb........or knocking down. All landing windows were constantly wide open in an attempt to hide the damp smell but the mould just confirmed the problem. No hot water for 3 days !!!!! Despite complaints we were told that the... more

OMG!!! This is undoubteldy the worst hotel I have ever stayed in. Myself and two colleagues had pre-paid through Superbreak for 2 nights booking a single and a twin room, as we had travelled to Northampton for work. On arrival we were given our room keys and as there was nothing available to eat by the time we got there... more

I stayed here and if it had not been for the fact that I had prepaid I would have walked. My room was drastically in need of refurbishment there was damp mould behind the wallpaper and the rest of the wallpaper was peeling. Surprisingly the cleanliness of the bed and bathroom was not bad but blankets, what world are they... more