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Holiday Inn Express Northampton M1, Jct 15

3.0 of 5
Loake Close | Grange Park, Northampton NN4 5EZ, England
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Ranked #9 of 33 hotels in Northampton
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    16
    16
    8
    1
    1
Date Rating
Lindsey B
Surrey, England, United Kingdom
1 review
5 of 5 stars Reviewed 3 February 2012

Nice hotel, the staff are extremely helpful. The rooms are clean and the meeting rooms are excellent. I stay there probably twice a month and never have any problems. Occasionally the hotel is full and noiser than usual due to some apprentices there, but the staff are very accomodating. More

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Anna Waterfield, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review
4 February 2012

Dear Lindsey B, Thank you for your positive review. I am so pleased that you choose to come back time and time again to our hotel. We are very proud of our professionalism, quality and standards of service that we give here and always strive to improve upon them. Myself and the team look forward to welcoming you back in... More

zoomdog
northampton
1 review
5 of 5 stars Reviewed 1 February 2012

Nice hotel, very warm welcome from staff. clean rooms also very quiet considering next to motorway very happy More

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Anna Waterfield, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review
4 February 2012

Dear Zoomdog, Thank you very much for your great review, this is very much appreciated and I will pass your comments on to all team. I am pleased that you enjoyed your stay with us and hope to see you again very soon. Kind regards, Anna General Manager More

DWhitelegg
Kuwait City, Kuwait
1 review
1 of 5 stars Reviewed 30 January 2012

We booked in to this hotel for a friends wearing nearby and got back there about midnight. There was a horrendously noisy fan that turned out to be the kitchen fans outside. Eventually they moved us to a different room but we had to move our sleeping 5yr old and then found out they knew about the noise and had... More

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Anna Waterfield, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review
31 January 2012

Dear Mr DWhitelegg, I was very concerned and disapointed to read your review. Please accept my apologies for the noise cause by the air conditioning unit and all the inconvenience that you encountered. Please, contact me directly on 01604 432800 with the details of your stay and I will try to rectify all the issues, as I cannot find any... More

CJKITTEN
Southampton, United Kingdom
Senior Reviewer
7 reviews
1 helpful vote
3 of 5 stars Reviewed 7 January 2012

Offered 1 room declined it as it was filthy and had not been cleaned the replacement was fine but the bed very soft and you finished up sleeping in the middle - overdue new bed methinks. Location ok but would not stay there again More

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HIGHLIGHTS
Yorkshire ,England
Senior Contributor
22 reviews
25 helpful votes
4 of 5 stars Reviewed 18 December 2011

Reception , Restaurant and bar area fairly modern,bedrooms clean with adequate facilities however in need of decoration in some areas .Beds were comfortable. No outside noise noted considering close to Motorway Staff all very helpful and efficient. More

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Sarah H
Derby, United Kingdom
Reviewer
3 reviews
5 of 5 stars Reviewed 11 December 2011

I stayed here on my own with my 8 month old baby, to meet up with a friend from the south. The 2 gentleman on reception greeted us with a warm friendly welcome. Check in was very efficient and i was given all info required about breakfast times, check out time, where my room was etc. The room was set... More

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ole b
Manchester, United Kingdom
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 23 November 2011

I stayed with a group of people on 22nd of November. The two female employees behind the front desk were very friendly and most helpful, even though we arrived earlier than the regular check-in time. Since a couple of rooms had not been sold the previous night, I could immediately get some people from our group into rooms, and with... More

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BreakfastkingHull
Hull
Senior Contributor
27 reviews
6 helpful votes
4 of 5 stars Reviewed 7 November 2011

located just off exit 15 of the M1, but far enough away to ensure there is no motorway noise. Standard Holiday Inn Express hotel, rooms and breakfast. Ample free parking. Free wifi in the lounge/bar area. Pub opposite the hotel serves cheaper drinks and meals. More

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splatthefly1
Harlow, United Kingdom
Reviewer
4 reviews
3 of 5 stars Reviewed 4 November 2011

The hotel staff were friendly and the hotel itself very clean. I was disappointed that the hotel expect you to pay around £10.00 in addition to your room fee if you want Internet access for your room. Most hotels today (including the campinelle about 30 metres away) offer Internet access throughout the hotel. You can get free Internet access downstairs... More

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Fiona Frawley, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review
10 November 2011

Dear Guest, Thank you for taking the time to review your recent stay at our Hotel, firstly I would like to apologise that you felt our Breakfast was disappointing. We have recently upgraded the products we offer to include branded items such as Kellogg’s cereals, Mueller yoghurts & Kenco coffee as well as now offering bread rolls, cheese and baked... More

djren
hamilton
Reviewer
3 reviews
5 of 5 stars Reviewed 30 October 2011

This hotel, is everything that a hotel by IHG should be; warm, welcoming, clean and most of all has wonderful staff. From check-in to check-out, everything was perfect. We arrived and were advised immediatly that 2 tour groups would be having breakfast and to avoid congestion we should dine before or after them. We came to down to breakfast and... More

Was this review helpful? Yes
Fiona Frawley, General Manager at Holiday Inn Express Northampton M1, Jct 15, responded to this review
31 October 2011

Dear Guest, Thank you for taking the time to write such a wonderful review of your recent stay. The team here take great pride in the high level of customer service they offer and they will be pleased to hear that you felt they went the “extra mile” during your stay which they aim to do for all our guests.... More

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Holiday Inn Express Northampton M1, Jct 15 Also Known As

  • Holiday Inn Northampton
  • Northampton Holiday Inn
Address: Loake Close | Grange Park, Northampton NN4 5EZ, England

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Holiday Inn Express Northampton M1, Jct 15
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