Perfectly ok I suppose, but not what I had hoped for. The room I had was a good size and comfortable, but was too warm on what was a balmy spring night. The aircon wasn't very good, and quite noisy. The alternative was to open the window which wasn't an options as the dual carriageway outside was busy all night.... more

We have stayed at this hotel twice now. Ironically we got the second stay free because we complained about the service we received the first time. On our first stay,last year, there were a number of problems - we were sent to a room that had not been made up, the second room smelt very heavily of smoke and the... more

I stayed at this hotel on business for two weeks. Good points about my stay were: - Breakfast! Brilliant selection of foods, including a good selection of fruit which is a bit of a rarity for hotels. - Friendly staff (albeit sometimes lacking in delivery of service.. see below). - Good location, I was working at the nearby industrial estate... more

Found reception staff to be very helpful and we were pleasantly surprised with the quality of the room which was a King room with Whirlpool. It was very spacious, spotlessly clean and had nice views over the lake. The bathroom was better than we expected and had all the amenities you would expect in a 5 star hotel. A member... more

I have been staying at this hotel on and off for the last 4 months on business, so although the review I am about to write will only discuss the issues I faced this week, it is indicative of the level of comfort and service I have received over the 4 month period. Also, I like to keep some perspective... more

Stayed here for one night only - a Friday - as our friends were celebrating their birthdays with a meal at the restaurant with a murder mystery theme. Check-in and check-out were easy, we got there mid-afternoon and made use of the reasonable gym - there's a couple of treadmills, cycle machines, free weights, etc, plus a pool, jacuzzi, sauna... more

This hotel was much better than we were expecting and appears to be a totally different hotel to the last couple of reviews. STAFF Found all to be helpful - no isues with service. The only issue was we had requested an early morning call which did not arrive nor did Newspaper. On the plus side though, I contactedthe hotel... more

I have been staying at this hotel almost every other week for the last 4 months and now it's time to find somewhere else. I am now embarassed that I need to complain everytime about the quality of food and the level of service in the restaurant. My most recent experience was a 45 minute wait for a bowl of... more

We booked this hotel for two nights last May as we were going to a game fair not too far away and had a voucher to use as well, as we'd recently got engaged. Thought it would be nice to combine the two. When we arrived we checked in, handed over a VIP card we were given with the voucher... more