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All 13 Nottingham accommodations »

Premier Apartments Serviced Apartments

4.0 of 5
Ice House | Belward Street, NG1 1JZ, England
Hotel amenities
3.5 of 5 stars 57 Reviews
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57 reviews from our community

What travellers say about this Speciality lodging
  • HOT WATER(4)
  • Phone calls(3)
  • Previous guest(3)
  • Ice House(3)
  • Very clean(3)
  • Would not recommend(3)
Traveller rating
    18
    17
    7
    8
    7
Only show reviews for Family (11) | Couples (12) | Business (8)
Date Rating
funnello13
Keelby
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 29 November 2011

We (my wife and I) have used these apartments several times now to stay over for concerts at the Capital FM arena, which is right next door. The apartments are clean, spacious, and very well equipped, and are literally a home from home. The staff are always polite and helpful, and the building itself could not be better placed, being... More

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Steve474
King's Lynn, Norfolk
Senior Reviewer
7 reviews
2 helpful votes
4 of 5 stars Reviewed 28 November 2011

Superb location for the NIA (next door), surrounded by eateries and pubs so did not feel the need to order a grocery pack. We were upgraded to a 2 bedroom appartment, so much space, I have friends with smaller houses than this. The decor is functional, all of the appliances worked properly and the accommodation was clean and comfortable although... More

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uk_explorer79
London, United Kingdom
Senior Reviewer
7 reviews
3 helpful votes
3 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

Stayed in a two bedroom apartment which was particularly spacious and well equipped, though none of the fittings/appliances where what you'd call high end. Everything's here and works, however, including CD player, DVD, TV, fitted kitchen with microwave, toaster and kettle. Two large double bedrooms one en-suite. The beds were comfy and the sheets clean and soft. The apartment could... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
19 September 2011

Dear Guest, Thank you for taking the time to offer us feedback regarding your recent stay with us. I am happy to hear that overall you had a nice experience at Premier Apartments Nottingham and despite some small incidents, you have enjoyed your two bedroom apartment. We are constantly trying to inprove our standards and we have been focused on... More

nichollsb01
Aylesbury
Senior Contributor
22 reviews
104 helpful votes
4 of 5 stars Reviewed 14 August 2011

Overall these were great value for both the location and what you get. We stayed in a one bed apartment, really liked the separate areas for living and sleeping it felt like more than a hotel room. I felt the room could have done with a little tlc, for example the filler round the kitchen floor was patchy and there... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
19 September 2011

Dear Guest, Thank you for taking the time to leave us your comments. It pleases me to hear that you have enjoyed your stay at the apartments and hopefully we will have the pleasure of welcoming you again. Your feedback has been very useful and since you have stayed with us, our main focus has been refurbishing the stairs that... More

tezashire
Derry, United Kingdom
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed 9 August 2011

Excellent apartments! Bedroom was very spacious and comfortable. The living/ dining room was also very big and very comfortable (even slept in the sofa one night it was so huge and comfortable). The kitchen was modern and well equipped. We had a few problems while checking in but that was resolved very quickly and efficiently by very friendly staff. If... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
12 August 2011

Dear Guest, Thank you for your lovely comments. I am glad that we managed to meet the high standards on which we pride ourselves, during your stay. We strive to provide the cleanest of apartments and the best possible customer care to all guests who visit us in Nottingham. It was a pleasure to have you stay with us and... More

ThePsychologist
Leicester, United Kingdom
Contributor
13 reviews
20 helpful votes
1 of 5 stars Reviewed 7 August 2011

Booked an apartment for myself and some friends for my birthday. Paid £20 deposit received a confirmation email stating the outstanding balance - everything seemed fine. Nearly a week later out of the blue I receive another email stating we also now needed to pay £500 security deposit on arrival in case we damaged anything!!!! This was complete news to... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
19 September 2011

Dear Guest, Thank you for your feedback and please accept our apologies if our security deposit policy has caused you any inconveniences. Each Premier Apartments location reserves the right to ask for a security deposit of £250 per apartment at check-in. The security deposit is requested so that any damages to the apartments and / or loud noise are prevented... More

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2 of 5 stars Reviewed 4 August 2011

We are a group of 16 people and we went to Nottingham to attend a graduation ceremony. We asked for an extra bed in our parents' bedroom who are in their 80's. We opened the foldable bed and most of the bed's slats were missing. The worst thing was most of the missing ones were in the middle. I slept... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
12 August 2011

Dear Guest, Thank you for taking the time to post a review. I am really sorry about the inconveniences caused during your stay. I can only apologise for the extra bed that broke down and I can assure you all extra beds are checked and new ones purchased. Regarding car parking, it is a company who patrols the car park... More

Seedhorse
1 review
1 helpful vote
1 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

Absolutely despicable service we booked an apartment and paid a deposit 3 months in advance! Only for them to contact us less than 24 hours before we were due to stay to inform us that they had to cancel our booking as long stay guests had decided to extend their stay. They offered to relocate us in separate hotel rooms... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
12 August 2011

Dear Guest, Thank you for taking the time to post a review. I am really sorry that it was inconvenient for you, but this is a standard hotel procedure. If a long stay guest in house extend his stay, we have to out book another guest. We tried our best to find similar accommodation for you, booked the accommodation, we... More

SMatthews1983
Bournemouth
Senior Reviewer
9 reviews
9 helpful votes
3 of 5 stars Reviewed 24 April 2011
4
people found this review helpful

Having just returned from a weeks stay at these apartments I would like to highlight the pros and cons of staying here. Although the location was perfect for accessing the town centre there are a few things that could be improved: Beds - mattresses sag in the middle, if you're sharing with someone you both end up in the centre... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
17 May 2011

Dear Guest, Thank you for taking the time to post a review, we welcome both positive and negative feedback, in order for us to continually improve, as we aim to offer the best level of service possible. We obviously failed in a key area for your stay. We are in process of replacing the worn mattresses and we've got an... More

Kev075
London, United Kingdom
1 review
5 of 5 stars Reviewed 9 March 2011

I rarely write reviews, but we were so pleased with this place, I felt obliged to do so. After staying for a night during the week on a business trip, I have decided to surprise my girlfriend with a short break to Nottingham. I liked the room I stayed in, so I have checked the availability for the weekend. The... More

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Flori Carp, General Manager at Premier Apartments Serviced Apartments, responded to this review
15 March 2011

Dear Guest, Thank you for taking the time to post a review, following your stay with us at Premier Apartments Nottingham. I am delighted that you enjoyed your stay and I am looking forward to welcome you again at Premier Apartments Nottingham in the future. I must also thank you for acknowledgement of the excellent service offered by the staff,... More

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