The hotel was once THE place to stay in Reading - but not any more. This was our second visit in a year and since our last stay the hotel's changed owners. The decor is tired, the staff, while friendly, are unmotivated and the food sad. We'd booked for 3 nights and had previously reserved a restaurant table to host... More

Really quiet spot by the lakeside. All rooms have a balcony and although there is nothing much to do it is great for a restful couple of days. Enjoyed watching swan, hope all the eggs hatch successfully. Good instructions on how to get there and not too far from Windsor, Maidenhead and Henley. Food is good, not a huge choice... More

We went on a one night special offer. We were so impressed we stayed another night. The room was warm, clean, airy, with a small sofa sitting area, Internet access. and Comfy bed. the swans, Geese and lake residents were s joy. the staff were helpful and friendly. Restaurants were exclent serving a full breakfast lunch and dinner. We went... More

This is the 2nd time we have stayed here again a nice clean room lovely breakfast buffet a lot to choose from,coffee could have been a better quality. Yes the bathroom is a litlle dated but overall a very pleasant stay.

we booked this hotel just a couple of days before travelling and it was a Bank Holiday Weekend so we expected the best rooms to have been taken. However the room was great with a fantastic view across the lake and close to restaurant, reception and car park. An enjoyable stay and we will be back, especially if we can... More

Staff very efficient and very pleasant especially in the restaurant. The restaurant food was absolutely brilliant and our compliments to the chef. We stayed at this hotel when it was the Copthorne and the food was good then. We were disappointed that the main restaurant overlooking the lake was closed however we had our meal in the bar area and... More

We stayed here for one night as part of a weekend getaway. Sadly, the hotel website makes this look like a modern and stylish hotel. It's not. The room we had was outdated with a very old bathroom. Yes, there is a lake in the middle so that's quite nice but it was starting to flood our balcony so our... More

My partner and I stayed the night through a groupon deal. I have to say we think the reviews are a little unfair. Our bedroom had a balcony which look looked out over the lake, it really was beautiful. The rooms were nice, and the bathroom was too. Our flush didn't work properly but if you gave it some welly... More

I arrived late and needed some dinner. I was told that the kitchen will not take orders after 21.30. I mentioned that there were eight of us staying and they would not all make the 21.30 deadline. They were good enough to wait for us all to arrive and order. The food was pretty good. I had a suite and... More