I stayed for a day at this hotel while on business travel. Experienced tiredness through out. Tired staff: tired to work, tired to be helpful and not aware that their livelihoods in these competitive times remain in ensuring customer satisfaction at all times. Food was overpriced, portions small, rooms spartan (relative to similar hotels) and call centers operators appear to... More

The hotel is not brilliantly situated but is a short(ish) walk to the city centre if you know where you're heading. The building is lovely but my room looked a little tired and could have done with redecoration. I loved my heated mirror though which had a perfect clear square after I got out of the shower! I used the... More

First impressions when you get into the building are ok - the building has some beautiful architectural features and the receptionists are professional. Cleanliness in the public areas is good. Wasn't too impressed with the room however so was glad we got it at a reduced price. Certainly wouldn't have been happy paying full price for it. It wasn't the... More

i wasnt expecting an old hotel like this to be great but it was. They upgraded me to a nice big room with bay windows. Food and service was good. Good location. Room was a wee bit cold but thats my only grumble, also need wifi in the rooms Will stay here again More

i would expect more from a 4 star hotel - it's generally rundown and dated, which is a shame, because it's an excellent building, with high ceilings in the rooms, and amazing public areas. Just badly in need of a full restoration. And surely a 4 star hotel should provide biscuits with the tea making facilities! More

We had our christmas party in the Holiday Inn Royal Victoria this year. this time we had a room in the "new" extension building. large double room with big beds. room had a couple of cobwebs in the corner but apart from that is was very clean and comfortable. The bathrooms are pretty new but the corridor would benefit from... More

I stayed for one night with my family. The hotel isn't easy to find in a car and I think the hotel's own directions could be better. It's best to print out your own map if you're driving. Parking is plentiful but there's no way of escaping the £5 charge! There is an NCP close by although I imagine it... More

I stayed here because our company Christmas party was at this hotel. I am not normally a fan of Holiday Inns as they tend to be fairly modern and characterless, but this hotel was a pleasant surprise. There were lots of traditional features and although some parts could do with attention I liked the feel of slightly faded grandeur. The... More

We stayed at the Royal Victoria on the 18th December for one night due to attending a function there. We stayed at the hotel in 2010 for the same function as it is nice to relax in the hotel in the afternoon, get ready and walk downstairs to the function. We can both have a drink and walk upstairs to... More