The hotel is a good 3-4 star standard, but the staff make this up to a 4. Some of the rooms leave a little to be desired in the spaciousness of them. However, the chef is reason enough to visit this hotel and the food is TO DIE FOR! Every night the food got better and better and the breakfast... more

Book through Best Western website for best deal. Good location for Shropshire countryside. Service in hotel first class, room was freshly painted and spotless.Only small point was not able to get bar meal between 6 and 9 had to use room service. Would return. more

Yes, it's handy for Ironbridge. Yes, it sits directly under the enormous cooling towers of a power plant, but you only notice them when coming and going. It's an odd country-house hotel spliced to a standard issue Best Western motel-like structure. We had a room at the top of the old part, up many narrow stairs and through many firedoors.... more

This hotel is hidden gem. Once we had arrived and checked in we spent the afternoon on the terrace with a glass of wine overlooking the gardens. The meal that followed can only be described as exquisite. The dishes looked beautiful, too good to eat, but we did anyway, and every mouth full was delicious. Our room was nice and... more

Had a wonderful weekend at The Valley Hotel, the staff were very accommodating and the food was excellent. The rooms were exceptionally clean and comfortable. Next time we visit we would like a longer stay. more

Stayed at the the valley hotel August bank holiday weekend , Hotel was in a great location regarding the Ironbridge area which was only a short walk away. Could not fault the hotel ,sevice ,staff,food very good. Would recommend this hotel to any one. more

I stayed at this hotel for four days with my partner and I have to say that everything, save the food, was awful. One of the reviewers mentioned that they stayed in the old part of the hotel and that the walls were paper thin, they went on to mention that they could hear people sneezing and the bathroom extractor... more

Stayed for two nights. Staff were friendly but the owner / management needs to seriously consider their reputation and ability to ensure that visitors are not subjected to failings of the hotel's making. We were in a room designed for the disabled. The room is up two flights of stairs or by use of one of these lifts that allows... more

I stayed here jun 09, the satff have been rude and unreilable, i had to speak with the manger she was rude, so i asked to speak with the owner and i have never met a more insulting uncaring man! i stated our problems with the stay and he said "i don't care, deal with it!", i have also heard... more