We have recently returned from a two night stay at the MacDonald Spa Hotel, where we chose to spend our 12th wedding anniversary. The hotel and its grounds were very pleasant and met our expectations from visitor reviews and photos. The service was warm and friendly and the executive double room that overlooked the front of the hotel was clean... more

My wife and I treated ourselves to a luxury weekend and there were three outstanding things about the stay, the spa area which was excellent and well managed, the staff who were in the main helpful and friendly and the setting and building. However given the price it compares badly with hotels of a similar type in which we have... more

Wow what a fabulous place to stay. My husband booked this hotel as a surprise for my birthday and I certainyl wasnt disappointed. Nothing was too much trouble for any member of staff we dealt with from check in to Managers. I have worked in the hotel industry previously so am rather picky, my husband says I am a nightmare!... more

Very impressive building with beautiful grounds.We stayed in a room at the back of the hotel which was adequate.Wouldn't say it deserved 5*.Enjoyed the spa facilities, plenty of loungers and very peaceful.Staff very friendly. Breakfast on the first morning was a disaster because we had to queue for 30 minutes due to a staff shortage.The second day it was much... more

I stayed at the Bath Spa Hotel with my wife at the beginning of April. We booked the Hotel using a well known supermarket's loyalty points scheme so the 3 night stay only cost us £30 bed and breakfast. Upon arrival at the Hotel we were warmly welcomed and informed that we had been upgraded free of charge to a... more

My boyfriend and I stayed in a king room on level 2 overlooking the spa over Easter 2008. The room was average sized, slightly dated decor but tidy, clean and comfortable. The room's best points were the bed - very comfortable, and the bathroom, nice and big. The downsides included a dated TV with poor reception. But the worst for... more

Booked this hotel because previous stays at other Macdonald hotels have been good. Was not disappointed with this one. The main purpose of booking was for the spa facilities, these were fantastic with a range of rooms to use, the outside hydro pool was particularly good. The grounds and the hotel itself were of great quality with excellant service from... more

We just had my sister's hen weekend at this hotel. They treated all 14 of us like queens. We arrived on Friday night and had a lovely soak in the spa. On Saturday we had the dinner in the hotel at Alfresco. The food was wondeful. The Molton Brown products were lovely. Sometimes the service could have been more polished,... more

This hotel has a great looking and grand exterior, which impressed us when we first arrived. But it unfortunately went down hill from there. The room was very cold and impossible to warm up. The standard of housekeeping was extremely poor, so much so we did not end up going to check out the spa (which was included in the... more