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Hilton Bath City


Hotel class 4.0 of 5
Walcot Street, Bath BA1 5BJ, England
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Reviews you can trust

52% Recommend
3.0 of 5 stars 169 reviews
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By trip type
All (169)
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5 of 5 stars
Bear Cross,Bournemouth
16 Nov 2009 New

This Hotel is excellent for an overnight or week-end stay. The service of the staff is excellent and the rooms pleasant, if a little on the small side. The food was excellent. One slight criticism, a more comfortable lounge would be an asset for visitors who want to relax outside their bedroom. We also thought that £3.55. for one cup... more

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4 of 5 stars
Naples, Florida
30 Oct 2009 | Trip type: Couples

Hotel is perhaps a bit dated and a little shabby but totally adequate. Rooms clean and spacious. Location absolutely could not be better. Right next door to the Podium shopping center with grocery store and restaurants. We could walk everywhere. Staff very helpful. Included breakfast delicious. Nice to get a seat by the window with a river view. Although Bath... more

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4 of 5 stars
London
29 Oct 2009 | Trip type: Business

The Hilton Bath is next to Waitrose about 400 metres from Poultney Bridge & the Weir. All the attractions are under 15 minutes walk, so the location is fantastic. However it is is not value for money. We had discounted £150 business rooms but they were pretty small & the bar is ridiculously priced. Good features are an excellent breakfast,... more

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5 of 5 stars
UK
21 Oct 2009 | Trip type: Family
1/1 found this review helpful

Hello all. This hotel has had mixed reviews on this forum, with many people not having a good stay or have reported issues regarding their stay. However, we (10 adults and 2 children) had a really good time in Bath and the hotel was also very good. As a Hilton Honours member for many years I have stayed in some... more

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3 of 5 stars
UK
21 Sep 2009 | Trip type: Family

As other reviewers have said, the location of this hotel is perfect for seeing the city, with most of the sights and museums within easy walking distance (also near to stops for the hop on-hop off sightseeing buses, which I would highly recommend). We parked in the multi-storey car-park under the hotel (associated with the adjacent shopping centre) for which... more

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2 of 5 stars
Dorset
13 Sep 2009 | Trip type: Couples

Went on a whim for a night and got this hotel from Laterooms. The location is great for seeing the sights, with everything in walking distance. Check-in very efficient and friendly and very helpful when trying to book a restaurant outside the hotel. Bar expensive and staff a bit lax, a smile won't kill you guys. Breakfast buffet was very... more

Management response from
Martin Bradnam, Martin Bradnam, Hotel Manager

Dear Evilbert7, Thank you for your comments on this website. I wanted to personally reply to you and take your feedback on board to improve the services and products we offer. Thank you for your feedback regarding the Staff. We communicate all guest feedback internally and this is something we find constructive in driving staff training in order to improve...

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2 of 5 stars
Yorkshire
11 Sep 2009

Recently had a four night stay with my 93 year old friend who always wanted to see Bath. As she has limited mobility, location was ideal. Requested room with disabled facilities at time of booking and rang again beforehand to check whether available but told rooms only allocated day before arrival. Seems rather odd, however..... on arrival after 3.00pm told... more

Management response from
Martin Bradnam, Martin Bradnam, Hotel Manager

Dear CaitlinYorkshire 1, Thank you for taking the time to comment on your stay at the Hilton Bath City. I wanted to personally reply to you and take your feedback to improve the services and products we offer. Thank you for your feedback regarding the staff at the hotel. I particularly take on board your comments regarding my reception staff...

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4 of 5 stars
Oxford
8 Sep 2009 | Trip type: Family

I stayed with my wife and 3 teenage children. This was partly a Hilton Honours points stay and it seems my Silver card got us upgraded to a suite and a family room. We had complicated timing because of a wedding and the need to arrive early and change outfits. The staff made a room available early for us and... more

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1 of 5 stars
Cheshire
4 Sep 2009 | Trip type: Family

Myself, partner and two year old have spent three nights at this hotel in early September as part of a group booking (my partner was hosting a conference at the Hilton). There is limited parking at the hotel for unloading, and a few disabled spaces; there is an entrance to ‘The Podium’ shopping centre car park to the immediate right... more

Management response from
Martin Bradnam, Martin Bradnam, Manager

Dear WisteriaView, Thank you for your comments on this website. I wanted to personally reply to you and take your feedback to improve the services and products we offer. Thank you for your feedback regarding my Receptionists. Customer service training is a high priority and this has become a focus with the Front of House departmental trainer. I appreciate your...

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2 of 5 stars
Hayling Island
3 Sep 2009 | Trip type: Family

We booked a family group in to this hotel to attend a wedding in bath. Our room (my wife and me) was decidedly below par, especially the bath room. very tatty indeed. I asked the receiption manager for a different room, but they had none. she told me that they were in the process of reconditioning the rooms (Not soon... more

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Hilton Bath City Also Known As

  • Hilton International Bath
  • Hilton Bath
  • Bath Hilton Hotel
Address: Walcot Street, Bath BA1 5BJ, England
Bath hotels Hilton Bath City
3.0/5.0
169