Stayed about a fortnight ago. Car park was plentiful which is ALWAYS a bonus. Friendly reception. We stayed in the new 'wing'. Clean and spotless. My partner and i laughed at some of the reviews below.. some people think they are Dan Brown! Anyway, the hotel was being worked on and it was made absolutely clear on their website so... More

dispite the referb state, everything is up and running, on 19/05/2013 we stayed in the newly completed referbed part of the building, everything was new, we could not find fault with anything, the room ,the staff, the food were all first class. nothing was too much trouble, the staff were superb , very friendly polite and very professional. we look... More

Just back from a lovely weekend in Bath at the Bailbrook House. I think some previous posts are a bit harsh as the hotel a very up-front about both the building work and the fact that the rooms are in a modern block. Refurbished rooms are beautiful, big 40" flatscreen, fridge, complementary drinks included. Huge comfortable bed and the Bathroom... More

Ok it was a late choice but I didn't expect a building site! Was offered an improved room.. Three floors up a walk outside and no lift oh but only a slight sound of drilling. Your not in the original house and is simply an add on building which is a cheat! Plus no steam/gym/suna The staff however are superb... More

We recently stayed at this hotel, although at the moment there are building work going on it did not effect our stay. The rooms were lovely decorate with great attention to detail. The staff were friendly and polite. The breakfast was really tasty, they also offered waffles and pancakes, with a full service of English breakfast and continental, I love... More

Firstly, the staff were absolutely out of this world, polite and very respectful, nothing was too much trouble. The hotel is under major construction and this sadly reflects in this review. Really didn't feel this was value you for money, due to the 'building site'. The room I had room 204 was very large, it is ready for a refurb,The... More

This hotel should not be taking reservations as it is currently under heavy construction. Avoid at all costs. They haven't even tried to keep the place tidy - appalled that such an hotel would take people's money. The constructions workers were in on both Sunday and Bank Holiday monday. The two nights cost us over £250 and we had to... More

Just arrived home after a Hen weekend staying at this hotel, as previously stated some building work in progress but it did not spoil our stay, work expected to be completed on the Mansion House by June. Im sure when all the work is done it will be a stunning hotel, saying that the rooms we had will be the... More

My friend and I shared a twin room here on our Free Range Mums weekend and we were very happy with the room, cleanliness, food and service. Yes they are renovating the hotel and yes bits look shabby but it was spotlessly clean, spacious and comfortable. The service was superb and friendly. The breakfast had every choice you might like... More