We wnet here for New Year 08-09 and had a superb time. Arriving in the frost to a welcome of tea and sones next to a roaring fire, and a real personal touch in the service. It felt like real people running a real hotel, and the building itself has that character that comes from having hosted people for many... more

I really, really wanted to give this Hotel a Higher Score, after reading several of the previous reviews, my wife and I were expecting a cracking stay... Check-in, was a breeze. Simply a few signatures for the room key card, directions to the Restaurant, The room and The Bar and we were done. The receptionist was friendly and courteous. The... more

Stayed three nights in a superior room, view over the Cathedral. I would describe this hotel as comfortable and friendly. Older style with a nice warm feel about it. Receptionists and staff are always friendly and helpful. Dinners were good so a walk in the area after dinner each night was very pleasant. A traditional hotel with Georgian setting. Parking... more

Wow this place was great and what a bargain, admittedly we went out of season but 62 quid pp pn for Dinner, Bed & Breakfast, I could not fault it!! The food exceded my expectations and I believe they are in the Michelin guide. The staff were incredibly friendly and could not have been more helpful. If I have to... more

I chose the Swan Hotel based on previous reviews for my wife's 40th birthday. I was not disappointed. As it was a special occasion, we were upgraded to the 'Cathedral Suite'. What a fantastic room. The rest of the hotel was equally as nice, as was the food and service. Lena on reception made us feel very welcome. All in... more

Nice clean hotel. Rooms slowly being updated.Staff are friendly and helpful, but watch if you order a shortie whickey etc. I ordered a double and watched. the guy behind the bar poured 1 1/2 not filing to top. It may be a small thing, but when it happened twice, you begin to wonder. otherwise not a bad hotel. more

Booked on DBB rate which is very good value and the evening meals are excellent with plenty of choice that changes daily. The decor in hotel rooms is a bit dated (hence only 3 star) but the restaurant and bars are lovely. RIght in the town centre and great location to explore Somerset. WIll definitely return. Good points: Service is... more

The Hotel is located in the best of positions. It has great features and a fantastic restaurant. The staff are so friendly and sitting in the lounge so relaxing. This was our second stay and will no be our last. more

Very nice hotel, the room was comfortable and clean. The food was very nice although the service seemed somewhat slow during busy periods. The hotel is perfectly placed in the city, opposite the cathederal. The car park is to small when the hotel is full, I had to park behind the main street a few minutes walk, ok as long... more