This hotel has a great location right in the centre of the lovely town of Wells. Parking though tight is nevertheless provided. Right from initial booking, the staff stood out as being exceptionally friendly and efficient - especially Andrea who is just lovely. The room I had was a bit spartan and tired though clean and comfortable. Dinner in the... More

Very old-fashioned rooms - woodchip wallpaper and patterned carpets, paper thin walls. Also rather small. The hotel's lounge was pleasant, though locked and in darkness later in the evening - we were almost locked in by someone who said she had to lock it at 10.20pm! Breakfast room excellent, however - very cosy with a real fire. Staff were very... More

I stayed here for one night whilst on business as my usual hotel was full. At first I though I'd discovered a gem; good location, helpful staff, comfortable room, decent food. There isn't a real car park, more of a u-shaped alleyway, which was full when I arrived, so I ended up in a public car park around a 10... More

So dated.Stuck in the 1970's. Has to be the worst meal I have ever had.The service was terrible,2 Eastern european waitresses who were obviously stressed & had to double up as receptionists for the hotel frequently running to 'welcome' guests.Asked for a tomato salad which consisted of thick chunks of under ripe tomatoes & even thicker rings of raw onion.No... More

We booked the White Hart for a weekend away and were really pleased with the choice. The hotel is ideally situated in the centre of Wells, literally across the road from the catherdal. The room at the back of the courtyard was clean and spacious with plenty of tea and coffee, only downsides in the room was a lack of... More

We came to Wells to visit family visiting from America and were so pleased to have picked this venue. The room was really comfortable, especially the bed, spotlessly clean with the bathroom well provided with "smellies" and a very generous tea/coffee supply for the in room refreshment. The breakfasts were really excellent; plenty of choice and well cooked. All the... More

Our stay at this hotel in October for two nights was a last moment idea and we did not know what to expect. When we arrived, we found that the location was perfect. We only had to walk accros the road and we were on the green in front of the cathederal. The hotel is very picturesque and the room,... More

From the moment we hit the front desk until the time we left our stay was enjoyable. Staff friendly and try to make your stay memorable. Room refurbished, clean, comfortable plenty of space. Breakfast lovely, tables nicely laid out, lovely selection of cereals, juice, fruit etc. plus beautifully cooked breakfast to order. We would not hesitate in recommending this hotel... More

Stayed here for two nights and although cathedral is just out of sight, the location is great especially the availability of private parking so close to the city centre. The garden of the sister hotel over the road is a great place to eat, drink and view the cathedral across the green. Staff were welcoming and helpful. Breakfast fine if... More