We enjoyed our stay at the Vine very much. Although we didn't dine at the pub, we did imbibe in some pints and had friendly conversations with the innkeepers and staff. Breakfast was good, although service was a little slow - and that is the only criticism we had of the place. Room was a ground floor room with a... more

we stayed here for one night on valentines night, which included the room, dinner & breakfast. the main course was inedible, we ordered beef in a sauce, sauce had skin & all the veg was burned to a cinder, they were all black underneath, cant believe it came out the kitchen in that way. room was nice & bar friendly,... more

This Hotel is modern,clean & you get a warm welcome. The Food is great, Very Good food menu in pub Restaraunt, I expected to pay more for the food, it was cooked perfect. The room was amazing, bed was so soft & white cotton sheets were lovely. Amanda at reception was helpful & smiley. This is the best Hotel in... more

It was my second stay at this hotel and it was just a great place to stay. i would give it four and a half out of five. The rooms are very clean, comfortable and have all that you need, they have also been recently refurbished. The place is really well run with very friendly accommodating staff who pay attention... more

We stayed at the Vine Hotel when we went to watch the Alton Towers Fire Works show. We were also apprehensive about the hotel after reading the review however, the room was nice and clean and newly refurbished. The location is also ideal for shopping. The breakfast and complementry papers were fantastic no complaints. We too found the car park... more

We stayed overnight at the Vine. The hotel car park is a little tricky to find via the one way system and not that many spaces, but this wasn't a problem. Staff were friendly enough and the food was ok with a decent and reasonably priced pint of beer. Complimentary paper available, which is a bonus.We would stay again. more

I had this hotel booked by the office and after seeing the review 'Avoid the Vine' I was very concerned about my stay. All I can say is that my experience was the exact opposite of the other reviewer. The room was clean and tidy, the staff were really helpful and the breakfast was to order and freshly cooked. I... more

Stayed at the Vine for the 3rd time this year, one of the most friendly places I ve stayed. Arrived at 12.45am, even though the bar and hotel closes at 11.30pm I was told to ring a mobile number on arrival and someone would check me in. My room was very charming & comfortable with a bath & shower, no... more

Stayed overnight in the Vine Hotel. It was awful. Staff were extremely rude and very unhelpful. When I arrived just before 10pm to check in, I was told that they hadn't thought that anyone else was due to check in and acted really surprised, as if I had a nerve to think I was actually staying there-they then managed to... more