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Premier Inn Stoke (Trentham Gardens)


TripAdvisor Popularity Index
#2 of 16 hotels in Stoke-on-Trent
TripAdvisor Traveller Rating
4.5 of 5 stars 33 Reviews
Recommend90% |
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“Great hotel at a great price” 11 Dec 2009 - Colwyn10
“great hotel in superb location” 26 Nov 2009 - kng9

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What's Near Premier Inn Stoke (Trentham Gardens)

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Top-Rated Nearby Things to Do
Thing to Do Distance Rating
Trentham Gardens 0.4 mi 0.7 km 4.5 of 5 stars
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Premier Inn Stoke (Trentham Gardens)
Stone Road
Stoke-on-Trent ST4 8JG
England
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Premier Inn Stoke (Trentham Gardens)
Stone Road, Stoke-on-Trent ST4 8JG, England
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Reviews you can trust

90% Recommend
4.5 of 5 stars 33 reviews
Excellent
16
Very good
14
Average
2
Poor
1
Terrible
0
By trip type
All (33)
Business (5)
Couples (14)
Family (12)
Friends getaway (2)
Solo travel (4)
[ Date ] [ Rating ]
“Great hotel at a great price”
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4 of 5 stars
Colwyn10
Wales
11 Dec 2009 | Trip type: Family

Stayed here for a surprise 25th wedding anniversary meal with my parents, and it was a really nice venue. The staff were very helpful, and looked after us wonderfully. The food was good and reasonably priced. The service was excellent. The rooms were large , clean and well equipped. But ........ the bathroom.!!!! What was the architect thinking when he... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. We are so pleased that your stay with us for you Parents Celebration was an enjoyable one. At Premier Inn we strive for excellence and are keen to learn from our guests reviews how we can achieve and maintain this. Your feedback regarding our team members is great to hear and your comments will be...

“great hotel in superb location”
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5 of 5 stars
kng9
stoke on trent
26 Nov 2009 | Trip type: Family

stayed with my husband and son visiting family. Great hotel right next to shops and very easy to get to. Staff were very friendly and rooms were spotless. more

Management response from
Premier_Inn, Online Guest Relatoins

Thank you for your review. It is great to hear that our location, hotel, service and efficient staff met your expectation and your stay with us was enjoyable. We look forward to welcoming back in to Premier Inn in the future.

“Only stay if on your own”
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2 of 5 stars
astrochimp
astrochimp
9 Nov 2009 | Trip type: Couples

Overall there are good and bad points.... Good - Hotel is very clean throughout. Quick check in and check out, courteous staff. Breakfast - This was the best bit of the whole stay! Really good buffet. Good selection and seemingly good food, sausages weren't the cheap ones you get at a greasy spoon, they were really good (I went back... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. It is good to know that you found our hotel location, and breakfast facilities to you satisfaction. We are disappointed that you were not entirely happy with other parts of your stay. I can assure you that all your feedback has been noted and will be duly followed up with both the management team of...

“exellent service,great venue and the staff were very pleasant .”
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5 of 5 stars
karlosManchester
manchester
7 Nov 2009 | Trip type: Couples

what a lovely hotel ,despite what people on trip adviser say ,we loved the room layout, even the bathroom door, superb choice for breakfast .we would recommend it to everyone,but the pillows were too soft . more

Management response from
Premier_Inn, Online Guest Relations

Thank you so much for you review. It is great to hear that you had a comfortable stay with us and that our hotel, rooms and breakfast facilities met your expectations. Once again thank you for your review we look forward to you staying with us at Premier Inn again in the future.

“lovely hotel but the bathrooms dont work”
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4 of 5 stars
moggs40
port talbot, south wales
22 Oct 2009 | Trip type: Family

as always you get exactly what you expect from premier inn. Reall nice hotel good service etc etc. But the bathrooms are awful. the shower and toilet are in a cupboard for want of a better word and the sink is out side in the bedroom??? Really dont understand what they are thinking.. we went with our 2 sons one... more

Management response from
Premier_Inn, Online Guest Relations

Thank you very much for taking the time to give us your valuable feedback. It remains our prime objective to deliver a first class service at all our establishments and we are pleased with your comments about the Stoke/Trentham Gardens Premier Inn. Please note that your comments regarding the bathrooms at this hotel and the Internet access have been noted...

“A very pleasant surprise”
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4 of 5 stars
BarrieGlasgow
Glasgow
27 Sep 2009 | Trip type: Couples

One of the best Premier Inn's we have stayed in. The accessible bedroom was well designed and very spacious. It is situated in a pleasant park and is very quiet and comfortable. The dinner was acceptable if unremarkable. Some of the staff are a little too keen to sell you 'extras'. more

Management response from
Premier_Inn, Online Guest Relations

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

“I have mixed reviews on this hotel”
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3 of 5 stars
holiday_review06
Yorkshire
27 Sep 2009 | Trip type: Family

lets start with the good points, excellent value for money, nice staff and lovely big breakfast also good location. now for the bad points the bathroom door is glass and even though not totally transparent not totally private! also the bathroom was small and the toilet did not flush well which caused it to block. more

Management response from
Premier_Inn, Online Guest Relations

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

“Fantastic Hotel”
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5 of 5 stars
Br0wnbear
West Midlands
13 Sep 2009 | Trip type: Couples

Wow, thank you for a fantastic 2 nights the hotel is situated in a perfect location, opposite Trentham Gardens and quaint shops with an amazing garden centre. The room was big, bright and modern with an American style bathroom(huge shower room) . Wonderful buffet breakfast loads of choice. Staff were friendly and helpful. We will be back thank you. Oh... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

“For the American Traveller...”
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4 of 5 stars
skyote
Wichita KS
13 Sep 2009 | Trip type: Business, Solo travel

I have stayed at this hotel twice for a total of 12 days. Most all of the reviews are accurate. Very clean and comfortable rooms. A wonderful all-you-can eat breakfast and plenty of shopping and attractions nearby. There are however, a few little annoyances that I have encountered during my stays here. As long as you are prepared for it,... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

“Breakfasts & Shower Grade A. Room Grade C- .”
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3 of 5 stars
jonhelen
marlow
8 Sep 2009 | Trip type: Couples

Chose this Premier Inn on price and location. Trentham Estate is a great tourist secret. (Google it). Easy access from Junc 15 M6. On arrival was 'processed' robotically by receptionist who did a good impersonation of air hostess doing safety procedure. Given room 101 ! And the room , which is the same as all 300 rooms here, should be... more

Management response from
Premier_Inn, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

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Premier Inn Stoke (Trentham Gardens) Also Known As

  • Premier Inn Stoke
  • Premier Inn Trentham Gardens
Address: Stone Road, Stoke-on-Trent ST4 8JG, England
Stoke-on-Trent hotels Premier Inn Stoke (Trentham Gardens)
4.5/5.0
33