We stayed at this hotel for a friends wedding at the bank holiday at end of May 2007. Well, where do I start, without getting a headache and a nervous disposition from the memory.......The hotel was in a great setting with lovely views. Not in bad condition either.
Problem....the hotel was overbooked and was swarming with golfing parties containing loud,... more
Management response from
OHIML, General Manager
“Thank you for your recent comments, the contents of which have been discussed with the Team Managers concerned. I am sure you can appreciate that it is difficult from time to time to control the behaviour of other residents. Based on this particular experience and your valuable feedback, we have reviewed our procedure for handling similar incidents in the future....