Stayed here overnight for one night. Hotel itself is a little dated and has seen better days but that said it was warm, clean and comfortable. Staff at the hotel were friendly and there was free parking. Got the room for a good price in advance and for the price we paid it was good value for money.

This is the second time we have stayed here and we felt compelled this time to write a review as we love this hotel. The room was spacious and the hotel is centrally located to get to all the shops very easily.The staff are very friendly, and one of the managers deserves special mention, My daughter was swimming in a... More

Stayed here with work on a Thursday, very nice hotel, good room and comfy bed. Had a great continental breakfast. in my room and all was good, I stayed in a room off the main road at the back which fairly quiet. Like previous recent reviews, service and accommodation was very good. One negative.. receptionist didn't know that the hotel... More

Always a pleasant stay at this hotel, the staff are like family and very friendly. They just cannot do enough for you. The restaurant, a bit expensive but the food is excellent!!! It is centrally located just below the runs in Newmarket, so you can go out and watch the future winning race horses or just amaze at the number... More

Having read previous mixed reviews, we decided on this hotel for its central location - and the great deal that we got, including dinner on the first night. Free hotel parking was easy, location in the middle of the High Street was great and staff were all very friendly. Yes the hotel in some areas is 'tired' looking, but we... More

we stayed for one night for my birthday the hotel was querky but warm clean and the staff were friendly and very helpful,if you want quiet luxury this hotel is not for you as it is on the main high street and luxurious it is not it is an old hotel with creaky floor boards and wonky walls and floor... More

This bespoke old charm hotel could be so much better with just a little more attention to detail. On entering courtyard the sign for Reception is facing the wrong way to start with! The staff were extremely pleasant and friendly perhaps a uniform might look more the part there though. In the main foyer you are greeted with a table... More

booked the rutland for a night away with my daughter during half term,the rooms are clean with good amenities, comfortable and a decent size.my young daughter was intrigued with all the old world charm that has been so well maintained. the staff were well presented and made time to talk to my daughter to which she commented how nice everyone... More

Visited with family and children,enjoyed our stay.I asked when we booked if we could have two rooms close together,but unfortunatly when we arrived our rooms were at different ends of the hotel.I have to say that the gentleman who was on the desk at the time did his best to accommodate us.After looking on the computer he gave us 2rooms... More