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Premier Inn Chessington


Leatherhead Road | Chessington, KT9 2NE, England
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Reviews you can trust

77% Recommend
3.5 of 5 stars 9 reviews
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By trip type
All (9)
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3 of 5 stars
UK
4 Dec 2009 | Trip type: Business, Solo travel New

Food over priced, not much of it, incorrect when it arrived. Seating is also very poor for the breakfasts, rather not sit on a bar stool during breakfast. Most other Premier Inn locations I have stayed in do it much better. more

lovely bed
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4 of 5 stars
Surrey
29 Nov 2009 | Trip type: Family

I was very impressed with this Premier, they aren't all as good. I stayed with my teenage daughter. The staff were helpful and polite and the fish and chips were excellent in the Beefeater next door and once again, helpful, cheery staff and to cap it all, Costa Coffee, I had a gorgeous latte and the bar is relaxing and... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for your review. We are very pleased to hear that your stay with us was an enjoyable one. It is good to know that our hotel, good quality beds, restaurant facilities and service met your expectations. Once again thank you for your review we look forward to welcoming you back to Premier Inn in the future. .

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1 of 5 stars
kent
6 Nov 2009 | Trip type: Couples

can i start with we went with good intentions and a open mind as what to expect, and mainly picked this hotel for its location, which in fairness it was very good. The major problem i had was the hotel was undergoing refurbishments, which is fine if we were informed before our stay, and the room had a very strong... more

Management response from
Premier_Inn, Online Guest Relations

Thank you for taking time to review your stay with us. We are very sorry that you did not find your stay with us to your satisfaction. At Premier Inn it remains our main objective to delivery a high level of customer service in all our establishments. We endeavour to ensure all our guest are aware of anything in our...

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3 of 5 stars
Stoney Stanton
13 Sep 2009 | Trip type: Family

We used this hotel as somewhere to get our heads down,as we were at a wedding all day. I have to say i was pleasantly surprised with the Premier inn. Before the trip, my initial expectation of this budget hotel was one of a total no frills experience. However, very comfy beds, digital television with freeview, and tea and coffee... more

Management response from
marigold56, Guest Relations Advisor

Thanks for your feedback. At Premier Inn we endeavour to offer the best value quality stay. All feedback both positive and negative is investigated and acted upon to ensure we are offering our customers the best possible service.

Lovely
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5 of 5 stars
Lancashire
7 Jun 2009 | Trip type: Family

We stayed here after cancelling our second night at the local Travelodge for our visit to Chessington World of Adventure. The hotel was clean, well presented and the staff were friendly and helpful. The family room was a good size with the child bed made up and waiting. The cot we requested was also there and made up. The breakfast... more

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4 of 5 stars
Attard
26 Jun 2008 | Trip type: Family

I've been at Premier Inn Chessington with my family for three nights while we visited Chessington World of Adventures. The location is excellent, only 5 minutes walk from the park and 15 minutes walk from the railway station. After having read some of the reviews here, I was expecting much less. The rooms are clean, not too big, but with... more

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4 of 5 stars
Midlands
27 Apr 2008 | Trip type: Business, Solo travel

Very good location if you need to be close to leatherhead, epsom etc. Rooms are nice enough very clean and ok size, with tv, tea & coffee etc. I was actually very impressed with the beds and pillows I thought they were incredibly comfy and would of been quite happy to have them at home ! The walls were very... more

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2 of 5 stars
Norwich
2 Mar 2008 | Trip type: Business, Couples

We have stayed at this hotel several times, because of it's convenient location and excellent price. The staff are friendly and helpful and the food at the adjoining Beefeater is nice enough, though service is sometimes a little slow. The rooms are clean and well appointed, though not the largest rooms in the world. The beds are generally comfortable. My... more

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3 of 5 stars
edinburgh
7 May 2007 | Trip type: Couples
4/4 found this review helpful

We wanted to stay in a no frills style Travel Inn, easily accessible to Hampton Court Palace, public transport into London and no cost to park our car. This Premier Travel Inn fulfilled all our criteria. The hotel itself is about 3 minutes walk away from Chessington World of Adventures, and a good 15 minute walk to the nearest railway... more

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Location: Chessington, Surrey
£94*
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Premier Inn Chessington Also Known As

  • Premier Inn Surrey
Address: Leatherhead Road | Chessington, KT9 2NE, England