We stayed at the White Horse for one night in June. We used the hotel as a base to go to a wedding in Leatherhead. The hotel was once part of the MacDonald Group and now forms part of the Mercure chain. We booked this hotel over the net and didnt really do any research. It was all a bit... more

I telephoned the hotel directly the day before arrival having booked through laterooms 3 weeks earlier, they did not have the booking because their email system had been down. Not a good start. Staff friendly but place is shabby. Clean but in need of updating. Shower spewed everywhere other than straight down which is why the bathroom decor was in... more

My wife took me back here for my birthday. We had and excellent stay, this time in the 'stable block' (the Olivier Suite). It's been taken over by ther Mercure group since my last stay and I think it's a change for the better. more

I dont know where to start - constant problems!! "Loosing" our registration when I called to confirm before arrival and then again when we arrived, trying to overcharge us both on check in, and check out (the receptionist threatened not to let us leave until another £40 had been paid!) and being extremely rude when we tried (very reasonably!) to... more

A lovely old coaching inn with comfortable rooms. Evening Menu is however too complicated and the food is stodgy and dry and in some cases undercooked. By sticking to their simplistic lunch menu they could do much better. more

Good old English hotel. Main building is a beautiful old pub / hotel with wooden beams and real atmosphere. We stayed in one of the "garden rooms" in a new extension at the back. Didn't have much of a view of the garden, but a very well appointed room with a good bed and blackout curtins (had a good nights... more

Great food, sensational service, clean rooms although a little small. This is a very old hotel low ceilings and beams, good location and easy to find. Highly recommended and worth going out of your wayas is a little off the motorways an hour south of london. more

Absolutely fine if you like dirt, fraying carpet, peeling paint, an unfrosted window in the bathroom so people can see you, and a shower that resembles a dripping tap. They appear to have confused characterful with scruffy. And all for the bargain price of ?100. Disgraceful. more

My relatives have stayed here several times and I did in summer 2003. The rooms are clean and comfortable and if you ask for rooms at the back, very quiet. The public areas are sufficiently cosy to spend some time over a coffee or beer. Apart from being genuinely old, the hotel is also well placed, being slap bang in... more