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Wotton House


Hotel class 3.0 of 5
Guildford Road | Wotton, Dorking RH5 6HS, England
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Reviews you can trust

58% Recommend
3.0 of 5 stars 39 reviews
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By trip type
All (39)
[ Date ] [ Rating ]
Hidden Gem
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5 of 5 stars
uk
21 Nov 2009 | Trip type: Couples

What a wonderful stay we had in a breathtakingly beautiful hotel. If you get the chance you must stay but do take advantage of room upgrade its worth the extra to lounge on the beautiful canopy bed in the fluffy robes provided and with breakfast served until 11am at weekends what a truly relaxing stay we had. As others have... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for taking the time to upload your comments onto this website, we value our customer’s feedback and check Trip Advisor regularly to help monitor and maintain our high standards of service. I am delighted to hear that we met with your expectations on your recent visit and that you were suitably impressed with the venues stunning...

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4 of 5 stars
Surrey, UK
21 Nov 2009 | Trip type: Couples

We had a very pleasant short stay, in a delightful setting in rural Surrey. We experienced none of the problems mentioned in other reviews, and I presume the management are taking steps to deal with these issues, or have already done so. In particular the staff all seemed friendly and efficient, and the comparisons with Travelodge, by one writer, are... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for taking the time to upload your comments onto this website, we value our customer’s feedback and check Trip Advisor regularly to help monitor and maintain our high standards of service. I am delighted to hear that we met with your expectation on your recent visit and that you were suitably impressed with the venues stunning...

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2 of 5 stars
Oxfordshire
19 Nov 2009 | Trip type: Couples

Stayed overnight when attending an evening wedding reception. the wedding was great,albeit with very slow service at the bar. The room #416 was functional, conference centre rather than hotel. However the bed was terrible, collapsing in the middle which made it very difficult to sleep. The real lowpoint was breakfast, having a fairly ealry breakfast at 09:00 on a Sunday,... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. I was delighted to hear that you enjoyed the wedding reception; however, I am extremely sorry for the shortcomings you experienced regarding service and breakfast the following morning. Please rest assured that I have addressed your feedback with the catering team and training needs have...

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5 of 5 stars
London
28 Sep 2009 | Trip type: Couples

We went to stay a couple of nights and everything when beautifully from check in to check out. Staff was so friendly and the gardens beautiful. We relaxed so much that we are planning to come back in December for Christmas, even if we know that will be busy there. more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for taking the time to upload your comments onto this website, we value our customer’s feedback and check Trip Advisor regularly to help monitor and maintain our high standards of service. I am delighted to hear that we met with your expectation on your recent visit and that you were suitably impressed with the venues stunning...

Save Review
2 of 5 stars
Poole, United Kingdom
15 Sep 2009 | Trip type: Couples

I recently visited Wotton House for a friend's wedding. I phoned the hotel to find out about room availability as initially it stated on the website that all rooms were booked. I was told that as I was attending the wedding rooms were available at £120 per night, thankfully I had the good sense to go to laterooms.com and managed... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. Naturally, I was delighted to hear that you were suitably impressed with the venues stunning setting and I do hope that you enjoyed your friend's wedding. I can confirm that check-in at the venue is from 2.00pm and I am extremely sorry that your room...

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3 of 5 stars
Northerner in Sussex
13 Sep 2009 | Trip type: Couples

We booked this hotel when offered an amazing deal for 2 nights. Then my husband read the reviews on this site so we bit the bullet and expected the worst. The hotel was easy to find and the staff were okay. The receptionist booking us in was 'in training' and scowled at me every time I spoke. She seemed to... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. Naturally, I was delighted to hear that you were both suitably impressed with the venues stunning setting, leisure facilities and the standards of food delivered throughout your stay. It was, however, frustrating to hear of the shortcomings you experienced regarding noise disturbance from neighbouring guests,...

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3 of 5 stars
Oslo
30 Aug 2009 | Trip type: Business, Family

We stayed at this hotel in last week of July 2009, 4 persons, 2 nights. The rooms are of very good standard. Nice bathroom, clean, comfortable beds, not much noise, if any. One of the rooms had great view to the artistically landscaped garden. If you have time, you can sit in one of the lobby rooms or in the... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. Naturally, I was delighted to hear that you were suitably impressed with the venue's stunning location and grounds we have to offer. I was however, disappointed to hear of the shortcomings you experienced, we do always aim to exceed our guest’s expectations and I am...

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1 of 5 stars
Berkshire
14 Aug 2009 | Trip type: Couples

Upon arrival we were impressed by the imposing house and gardens. However the check in experience was appauling! We were initially given the key to a room already occupied! most embarassing, imagine the occupiers face when we entered the room, we couldn't apolgise enough! When brought to the attention of the incompetent reception staff, was told, computer states the room... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. Naturally, I was delighted to hear that you were suitably impressed with the venues stunning location and gardens we have to offer and you both made plenty of use of our leisure club on site. I am, however, extremely sorry for the shortcomings you experienced,...

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5 of 5 stars
Norwich
9 Aug 2009 | Trip type: Family

We wanted to be near Dorking and chose this hotel as it was offering two nights for the price of one. We were not disappointed. We had a family room which was very spacious, well decorated and included a fridge (empty) which allowed us to store our own drinks in. Beautiful hotel set in lovely grounds. Breakfast buffet was very... more

Management response from
Darren McGhee, General Manager

Dear Guest, Thank you for your feedback regarding your recent with us here at Wotton House. I was delighted to hear that you had a pleasant visit and took time to enjoy the beautiful grounds we have to offer here at the venue. We have recently introduced weekend and school holiday ‘splash times’ for children to use the leisure facilities...

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3 of 5 stars
Sunny Sussex
17 Jul 2009 | Trip type: Couples
1/1 found this review helpful

Have just arrived back from a 3 night stay at this hotel and have to add my story. Before booking we read through all the reviews for this Hotel and were a little apprehensive to say the least, however the deal we found on the Principal Hayley website could not be beaten so we decided to give it the benefit... more

Management response from
Darren McGhee, General Manager

Dear Guest Thank you for your comments regarding your recent stay here at Wotton House. Naturally I am extremely sorry for the shortcomings you experienced, we do always aim to exceed our guest’s expectations and I am sorry if you felt this was not the case. It is disappointing that you did not experience a perfect stay with us, we...

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Wotton House Also Known As

  • Wotton Hotel Dorking
Address: Guildford Road | Wotton, Dorking RH5 6HS, England