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Mandolay Hotel & Conference Centre

3.0 of 5
36 - 40 London Road, Guildford GU1 2AE, England
Hotel amenities
Mandolay Hotel & Conference Centre
Ranked #10 of 15 hotels in Guildford
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237 reviews from our community

Traveller rating
    45
    61
    43
    38
    50
See reviews for
Families
28
 
Couples
75
 
Solo
26
 
Business
72
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
London
1 review
3 of 5 stars Reviewed 21 May 2013 NEW

Stayed here with my girlfriend at the weekend. The room was nice but properly cleaned there were marks in the toilet when we arrived and the shower wasn't very clean. The ceiling in the bathroom was peeling and had strange marks on there also. All in all very disappointed at what was offered here shall return to see if you... More

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guildfordhotel, Public Relations Manager at Mandolay Hotel & Conference Centre, responded to this review
22 May 2013

Many thanks for taking time to review The Mandolay Hotel, your comments are greatly appreciated and I was delighted to read that you will be returning to see us soon. If you could contact me ahead of your stay I will be pleased to meet you personally to discuss the points you raise. I may be contacted via ian.blyth@guildford.com. I... More

Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 16 May 2013 NEW

This hotel appears to have been refurbished recently. The bar area reception and restaurant are modern and clean. Unfortunately the same cannot be said for the bedrooms. The bedroom I stayed in(room 4) was terrible, no aircon, very dusty to the point my allergies were effected, no wardrobe other than a waist level cupboard, small window with little natural daylight... More

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eastbourne
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 13 May 2013

Having stayed at the Mandolay several times now over the last couple of years, and having read some less than favourable reviews,I thought that maybe this time there would be some kind of issue, but I am more than happy to say that once again I had an extremely enjoyable and comfortable stay at the Mandolay.Can highly recommend this hotel... More

Was this review helpful? Yes 1
See 6 more reviews by RussB61 for Guildford
guildfordhotel, Public Relations Manager at Mandolay Hotel & Conference Centre, responded to this review
22 May 2013

Thank you for the review of The Mandolay Hotel, it was a pleasure to read such a glowing testimony of the service and facilities we provide for visitors to our beautiful town. It is right that you mention some of the less favourable reviews because we always appreciate honest feedback and wherever possible act on it. Indeed, some of the... More

Cologne, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

I booked this hotel for one night the day before I arrived and I was pleasantly surprised when I did. Some of the other reviews say the rooms were small, which is true but for me I booked a single and ended up in a double which was great! The bed did just about fill the whole room but it... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 May 2013

Hotel smaller and shabbier than appears on website. Very small rooms, en-suites literally were cupboards. Very noisy and hotel management did nothing about this. Very overpriced considering a similar standard room could be had at a premier inn for half the price but with more room and less noise!

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 April 2013

Came up for a weekend away and was surprised by how lovely the hotel was. Had booked it on recommendation as we came up for a birthday party nearby but was a little nervous on reading bothers reviews. Not sure whether we just had great luck or what but out room was honestly divine, spacious with large bathroom. Clean, lovely... More

Was this review helpful? Yes 1
guildfordhotel, Public Relations Manager at Mandolay Hotel & Conference Centre, responded to this review
22 May 2013

Many thanks for your delightful comments, it is gratifying to see that the improvements we have made recently are appreciated and we look forward to welcoming you back to The Mandolay Hotel very soon. More

Truro, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 April 2013

Me and a friend came to stay at the Mandolay on a recent trip away. The hotel itself is lovely, the restaurant is very modern and our room was clean and comfortable, although the bathroom was a little small, it was ok for the one night. We were a little let down by the service. The man on reception we... More

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Newport, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 April 2013

I stay in Hotels virtually every week of the year for my job. In total in excess of 150 nights in Hotels a year. The trouble with Hotels are that no matter how good the rooms and the reception areas, the restaurants are usually a disappointment. Which is why you are much more likely to find a restaurant review than... More

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guildfordhotel, Public Relations Manager at Mandolay Hotel & Conference Centre, responded to this review
22 May 2013

Thank you so much for the review of the restaurant at The Mandolay Hotel, they are particularly gratifying to recieve from an experienced traveller such as yourself. Our chef and his team work hard to produce consistently high standards and they were delighted to read your very kind comments. More

Crawley, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 22 April 2013

Walls are very thin, pictures on web-site are VERY misleading must be taken of a few unique rooms! My room was very small for a double room, bed wasn't a full size double, bathroom small. Not a lot of room for me in the room let alone for two of us! Shower head need descaling. Heating needed to be turned... More

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guildfordhotel, Public Relations Manager at Mandolay Hotel & Conference Centre, responded to this review
22 May 2013

Thank you for taking time to review The Mandolay Hotel. As you will see from the very positive nature of a number of our more recent reviews we are currently more than 80% of the way through a major refurbishment programme. Our 'new' rooms are receiving universal acclaim and the additions to our service are also proving extremely popular. I... More

Esher
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 April 2013

Such an unlikely setting somehow for coming across (for the second time) the most superb food I have eaten outside of a London setting for a long time. Imaginative, well presented and above all superbly flavoured dishes were enjoyed by four of us on Monday this week. I spoke to the chef who is enthusiastic and very creative. A gem... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travellers say

  • Very good(6)
  • Car park(4)
  • First floor(3)
  • Great location(3)

Additional Information about Mandolay Hotel & Conference Centre

Address: 36 - 40 London Road, Guildford GU1 2AE, England
Region: United Kingdom > England > South East England > Surrey > Guildford
Amenities:
Business Centre Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #10 of 15 hotels in Guildford
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Mandolay Hotel Guildford
Mandolay Hotel & Conference Centre Guildford, Surrey

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Mandolay Hotel & Conference Centre
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