My friends and i booked this hotel for the price and locaion...so we were not expecting luxury considering we only paid 75 each for 2 nights...so....after the 4hr train journey from Glasgow (i know what ur thinking...eh?? 4 hours??) we only had a 5 min walk from the train station - fab!! got to the hotel front door and after... more

As a fellow hotel manager myself, I was very impressed with the room. I must say the previous review is quite misleading as the hotel cannot be faulted for rowdy guests, or does not need to allow only one type of guest! How silly! Booked only on the Sunday before travelling up, £49 for a room that size was very... more

When we got in at 1am we went to bed. At 4am we were woken by the group returning to their room. They were shouting, banging around, music was being played and this went on all night,blatantly doing unsavoury things to keep themselves awake all night! It was still going on at midday the next morning when we left to... more

There are some truly awful reviews on tripadvisor so naturally we were a little concerned, but as it turned out we needn't have worried. The reviews are mostly historic and having spoken with the barman and read the posting from the Manager, the hotel closed in Jan 2009 and only re-opened in late June 2009 following some refurbishment work, which... more

This hotel is by far the worst hotel i have ever stayed in. The bathroom was very unclean, grim in the toilet and shower, I washed my hair over the shower as it was so bad I did not even want to get in. The carpet looked as if it hadden't been hoovered in weeks. The whole place looked as... more

Had to sleep in bathroom due to noise from stag nights and hen parties and buses. Room windows only single glazed. i filled in feedback form but no response. You'd be better in a B&B at a fraction of the price. If you can travel a few few miles, recommend innkeepers lodge in Cramlington more

i was treated so badly at this hotel and got no satisfaction from the woman who calls herself the manager of the hotel. myself and my boyfriend were accused of making noise in the hotel and it was a different room when we tried to explain that we wer asleep they didnt have the decency to listen and called the... more

Booked this hotel last minute online as it was cheap. My boys wanted to see Newcastle V Liverpool football match and this hotel is very central. We paid £40 for three people bed and breakfast. Like others we struggled to find this hotel. We approached it from Newgate St and the only indication that it is a hotel is a... more

City Centre hotel in a 60s block that has seen better days. A gloomy place with a slight smell of wet dog as you pass through the long corridors on the way way to reception. The room was OK, but very cold, a general air of shabby (but not dirty) from the door lock that would have given way to... more