My wife and I have stayed in many hotels throughout the UK during the last 20 years or so and both agree that this is one of, if not the worst, hotel we have encountered. The place was filthy including the inside of the lift of which there was only one out of the three working but the call button... more

The sole benefit of this place is it's centrality. The caters mainly for stag/hen-night types; at least that seemed to be the vast bulk of the clientele on the weekend we stayed. The staff seemed largely indifferent to the customers and the whole demure of the place suggested that they weren't in the business of ever trying for repeat custom.... more

the one word I would use to describe this hotel is filthy; it's in desparate need of a really good clean. the staff were freindly, helpful and polite but this didn't make up for the fact the the hotel was so grotty. For the £70 paid it was awful. One of the worst aspects is the restaurant on the top... more

Just back from an overnight stay. My sister and I went to a concert in Newcastle. We had stayed in this hotel a few years ago and had no problem but things have changed badly. Booking in was excellent. We arrived before the "room" was ready and are baggage was stored for us. The staff were very polite. Got our... more

I booked this room with Ryanair Hotels and did not think it would be 5 star as it only cost £ 51 for 2 people First off I found the staff A1 everyone I came by was very nice The room was old and tatty (hey I paid £ 51 its ok) If your room shares a wall with one... more

Well we just got back from the quailty hotel I would give it exactly 5 out of 10 We stayed friday and saurday night 2 lads in a twin room GOOD POINTS very central ok price good staff at reception room size good facilities in room good ie bathroom working and clean t.v working bedding clean room clean BAD POINTS... more

I read all the reviews before booking so knew what i would expect but i was very pleasantly surprised. we booked it for the location and free car park and they didn't disappoint. the communal areas were all very tidy and well looked after. We paid £104 in total for room only on a saturday and sunday night. Our room... more

OK, not a 5 star place, yes the windows were like greenhouses, could do with double glazing. Dripped in condensation and mould, yes you could hear all the goings on until the early hours but for the money it wasn't bad. I had read the reviews so was prepared with earplugs - worked a treat. Great seeing the police in... more

Well talk about time warp - 1960 here we come! Stayed in this hotel in Dec 2007 - part of a business trip. Bad points 1. Staff did not seem that interested in there work 2. Bad customer skills and facing 3. Asked for a map to where i was trying to get to (Wish i had not bothered if... more